What users are saying about

ACES Web Audit Technology

15 Ratings
Score 7 out of 101

FinnOne Neo Cloud

5 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

ACES Web Audit Technology

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.
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FinnOne Neo Cloud

FinnOne is best suited for a medium-sized business looking to take another step towards competing with other company, by having FinnOne as their advantage in a lending solution designed to offer best in class loan lifecycle management capabilities.
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Pros

  • ACES web audit technology is user friendly and easy to use.
  • ACES customer service is always accessible, friendly and willing to assist.
  • ACES questionnaires are complete, and compliant
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  • One thing that makes a major difference is the compatibility with a mobile operating system. Because of its capability, access to our file had become less of a chore.
  • The analytics of this platform is more advanced, grasping data that are important to us and that will be in use daily, advanced stats provides us the accurate information we need for implementation.
  • The portal system makes security and privacy of our information confidential, and easy to use in sharing with someone else within the same domain. The portal helps us navigate the work we need and improves our quality of work.
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Cons

  • Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
  • A more detailed user guide. Not all processes are explained well.
  • Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.
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  • The interface could be improved because there is some confusion in certain areas that need to be more friendly and clear.
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Alternatives Considered

I believe ACES has a better platform for the audits that we conduct. It allows us to make changes and add questionnaires as they are needed.
Judith Palionis profile photo
No answers on this topic

Return on Investment

  • ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.
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  • Our budget department has been reduced because of our licensing fee for FinnOne.
  • Our ROI has increased dramatically because it had opened doors to more opportunities out there that could not have been done previously without a cloud-based platform.
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Pricing Details

ACES Web Audit Technology

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FinnOne Neo Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details