What users are saying about
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Top Rated
704 Ratings
16 Ratings
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Score 6.1 out of 100

Microsoft Teams

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Top Rated
704 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ACES Web Audit Technology

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.
Judith Palionis | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ACES Web Audit Technology
Microsoft Teams
7.4
Task Management
ACES Web Audit Technology
Microsoft Teams
7.5
Gantt Charts
ACES Web Audit Technology
Microsoft Teams
6.4
Scheduling
ACES Web Audit Technology
Microsoft Teams
7.6
Workflow Automation
ACES Web Audit Technology
Microsoft Teams
7.0
Mobile Access
ACES Web Audit Technology
Microsoft Teams
8.7
Search
ACES Web Audit Technology
Microsoft Teams
7.8
Visual planning tools
ACES Web Audit Technology
Microsoft Teams
6.5

Communication

ACES Web Audit Technology
Microsoft Teams
7.8
Chat
ACES Web Audit Technology
Microsoft Teams
8.9
Notifications
ACES Web Audit Technology
Microsoft Teams
8.2
Discussions
ACES Web Audit Technology
Microsoft Teams
8.6
Surveys
ACES Web Audit Technology
Microsoft Teams
7.1
Internal knowledgebase
ACES Web Audit Technology
Microsoft Teams
7.1
Integrates with GoToMeeting
ACES Web Audit Technology
Microsoft Teams
7.1
Integrates with Gmail and Google Hangouts
ACES Web Audit Technology
Microsoft Teams
6.4
Integrates with Outlook
ACES Web Audit Technology
Microsoft Teams
9.1

File Sharing & Management

ACES Web Audit Technology
Microsoft Teams
8.1
Versioning
ACES Web Audit Technology
Microsoft Teams
8.0
Video files
ACES Web Audit Technology
Microsoft Teams
8.2
Audio files
ACES Web Audit Technology
Microsoft Teams
8.2
Document collaboration
ACES Web Audit Technology
Microsoft Teams
8.2
Access control
ACES Web Audit Technology
Microsoft Teams
7.8
Advanced security features
ACES Web Audit Technology
Microsoft Teams
7.9
Integrates with Google Drive
ACES Web Audit Technology
Microsoft Teams
7.7
Device sync
ACES Web Audit Technology
Microsoft Teams
8.8

Pros

ACES Web Audit Technology

  • Peer comparisons
  • Question filtering
  • Response resolutions
Vickie Perfecto | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

ACES Web Audit Technology

  • Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
  • A more detailed user guide. Not all processes are explained well.
  • Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.
Judith Palionis | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

ACES Web Audit Technology

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
We are a MSFT shop.
Joel Martin | TrustRadius Reviewer

Usability

ACES Web Audit Technology

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.6
Based on 24 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Support Rating

ACES Web Audit Technology

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.7
Based on 100 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Alternatives Considered

ACES Web Audit Technology

Similarity. It had better pricing and servicing module.
Vickie Perfecto | TrustRadius Reviewer

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Return on Investment

ACES Web Audit Technology

  • ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.
Judith Palionis | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Screenshots

Pricing Details

ACES Web Audit Technology

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ACES Web Audit Technology Editions & Modules

Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$01
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

Rating Summary

Likelihood to Recommend

ACES Web Audit Technology
7.8
Microsoft Teams
8.3

Likelihood to Renew

ACES Web Audit Technology
Microsoft Teams
10.0

Usability

ACES Web Audit Technology
Microsoft Teams
7.6

Support Rating

ACES Web Audit Technology
Microsoft Teams
7.7

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