What users are saying about
6 Ratings
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Score 8.4 out of 101
18 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Achievers

Achievers is well suited as a rewards and recognition platform - which is what it was designed for. It's less appropriate for a company intranet to share files and documents with one another. Allowing users to do both on one platform would be a great solution for bridging the gap between corporate communication and rewards.
Michael Whatley profile photo

IBM Incentive Compensation Management

The best advice I can give is to make sure that if the business does intend to own the system, that they have key talent in place and are appropriately compensated. The key talent would have vast knowledge over several areas of the business such as: Compensation Plans, Field Administrative Operations, the organizations Accounting policies, and Sales Operations. On top of understanding the numerous areas of the business, the key talent would also need to have database and system expertise.
Matthew Burgos profile photo

Pros

  • Excellent selection within points catalog
  • Easy to use interface
  • Social media platform allowing for recognition to be seen company-wide
Michael Whatley profile photo
  • Varicent has an iPad application that provides the sales forces with all the essential information on the go.
  • Varicent has the flexibility to customize calculations and reports. It is a tailor made solution that can meet any customer’s needs. I had the pleasure to implement Varicent at to different companies, in two different industries and Varicent could do it all!
  • Varicent’s upgrades are seamless. We upgraded from 7.0 to 8.0 during the implementation and it was completed overnight!
Nicole Rutkowski profile photo

Cons

  • Relevance of rewards catalog
  • Exchange rate of catalog items
  • Would be nice to see deeper integration with company intranets
Michael Whatley profile photo
  • Although Varicent’s iPad application is great, many of the awesome graphs that we were sold on are only Java compatible. I wish Varicent could have this corrected in the next release.
  • The search functionality in the admin client is less than desirable. It is very difficult to research issues in the calculations because the scroll function is not user friendly. Varicent should offer a global search function that will find the requested data in the calculations.
  • The web client times out to quickly. There should be a separate setting for admin users where we can stay logged in for more than 20 minutes at a time.
Nicole Rutkowski profile photo

Likelihood to Renew

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No answers on this topic
IBM Incentive Compensation Management7.5
Based on 9 answers
Varicent support has great customer services and they have a very fast turn around time for hot fixes. Varicent stays up to date with their new product releases; they take their customers recommendations seriously. It seems like every few years they are rolling out a new release which includes many upgrades. Not mention the upgrade process is seamless
Nicole Rutkowski profile photo

Usability

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IBM Incentive Compensation Management8.0
Based on 2 answers
The system is very usable, there is room for improvement. As the new versions come out each year, they continue to create polish in the different aspects of the software. There are some areas like creating web forms where the development environment doesn't work quite as one would hope, but that is also an area where they are constantly improving.
Matthew Burgos profile photo

Support

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No answers yet
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IBM Incentive Compensation Management8.0
Based on 2 answers
Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Matthew Burgos profile photo

Implementation

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IBM Incentive Compensation Management8.0
Based on 2 answers
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Matthew Burgos profile photo

Alternatives Considered

No answers on this topic
I am not sure that Varicent, in the context i was using it, is comparable to the other products listed. I was using it as a compensation management system and the only other system i have used in the regard is part of the IBM Cognos suite, TM1
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Return on Investment

  • Positive: it has increased our company's ability to express gratitude for exceptional work
  • Positive: it has increased our company's overall morale
  • Negative: rewarding points for gratitude can be expensive depending on the size of the company
Michael Whatley profile photo
  • Employees are now able to see all their sales and open orders on a daily bases. This is a huge advantage compared to waiting weekly or monthly to see their results.
  • The iPad app allows the sales force to spend more time out in the field selling rather than being at the location researching their territory progress .
  • The administrator spends less time closing the monthly payroll compared to the last system because Variant interfaces with our ERP directly.
Nicole Rutkowski profile photo

Pricing Details

Achievers

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Incentive Compensation Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details