What users are saying about

Achievers

5 Ratings
Score 8.3 out of 101

IBM Incentive Compensation Management

18 Ratings
Score 6.2 out of 101

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Likelihood to Recommend

Achievers

Achievers is well suited as a rewards and recognition platform - which is what it was designed for. It's less appropriate for a company intranet to share files and documents with one another. Allowing users to do both on one platform would be a great solution for bridging the gap between corporate communication and rewards.
Michael Whatley profile photo

IBM Incentive Compensation Management

The best advice I can give is to make sure that if the business does intend to own the system, that they have key talent in place and are appropriately compensated. The key talent would have vast knowledge over several areas of the business such as: Compensation Plans, Field Administrative Operations, the organizations Accounting policies, and Sales Operations. On top of understanding the numerous areas of the business, the key talent would also need to have database and system expertise.
Matthew Burgos profile photo

Pros

  • Excellent selection within points catalog
  • Easy to use interface
  • Social media platform allowing for recognition to be seen company-wide
Michael Whatley profile photo
  • Good user interface
  • Implementation of wizards make it easy for the average user to be able to follow
  • Provide detailed reports with nice graphics that tell the story
No photo available

Cons

  • Relevance of rewards catalog
  • Exchange rate of catalog items
  • Would be nice to see deeper integration with company intranets
Michael Whatley profile photo
  • An area that Varicent has room for improvement would be in the back end of the system when dealing with tables and calculations. It is extremely frustrating and difficult to map a calculation issue when your are trying to follow the lines that make up that calculation. There should be a way to have only that calculation show when you click on it. This making it easier to map and follow.
  • There is a very helpful audit tracker which keeps accountability up when there is multiple programmers in the system but still most programmers will have to learn what was done before them to then start and make progress on the task at hand. Along with that when digging deeper into a calculation you can see comments along with an audit log of previous programmers for that specific calculation. This is essential to making significant progress but if there were clearer prerequisites for the reasoning behind the changes that were made to that calculation. This would establish a clearer understanding of the reasoning for changes and would cut down the time spent backtracking to learn why the original change was made.
Matthew Flotard profile photo

Likelihood to Renew

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No answers on this topic
IBM Incentive Compensation Management7.5
Based on 9 answers
Varicent was a good client with a strong software application and I would be happy to do business with them if the released newer versions with different functionality or architecture to measure performance.
Abraham Thomas, MBA, PMP profile photo

Usability

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IBM Incentive Compensation Management8.0
Based on 2 answers
The system is very usable, there is room for improvement. As the new versions come out each year, they continue to create polish in the different aspects of the software. There are some areas like creating web forms where the development environment doesn't work quite as one would hope, but that is also an area where they are constantly improving.
Matthew Burgos profile photo

Support

No score
No answers yet
No answers on this topic
IBM Incentive Compensation Management8.0
Based on 2 answers
Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Matthew Burgos profile photo

Implementation

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IBM Incentive Compensation Management8.0
Based on 2 answers
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Matthew Burgos profile photo

Alternatives Considered

No answers on this topic
Zoho is the only comparable product I have recommended implementing when I was finance director for a nonprofit charity. The benefits of Varicent are the increased functionality to handle complex compensation valuations based on sales performance of individual employees, not simply tracking relationships with customers.
Abraham Thomas, MBA, PMP profile photo

Return on Investment

  • Positive: it has increased our company's ability to express gratitude for exceptional work
  • Positive: it has increased our company's overall morale
  • Negative: rewarding points for gratitude can be expensive depending on the size of the company
Michael Whatley profile photo
  • Easy to use, saves time
  • Less training period
Farha Shah profile photo

Pricing Details

Achievers

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Incentive Compensation Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details