What users are saying about
8 Ratings
1 Ratings
8 Ratings
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Score 9.3 out of 100
1 Ratings
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Score 2.7 out of 100

Likelihood to Recommend

Achievers

Achievers is well suited as a rewards and recognition platform - which is what it was designed for. It's less appropriate for a company intranet to share files and documents with one another. Allowing users to do both on one platform would be a great solution for bridging the gap between corporate communication and rewards.
Michael Whatley | TrustRadius Reviewer

Insights

I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
Jade Willard | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

Achievers
6.5
Insights
5.8
Line-of sight-visibility
Achievers
8.0
Insights
Performance tracking
Achievers
5.0
Insights
Corporate goal setting
Achievers
Insights
2.7
Subordinate goal setting
Achievers
Insights
7.3
Individual goal setting
Achievers
Insights
7.3

Performance Management

Achievers
8.7
Insights
Performance plans
Achievers
10.0
Insights
Manager note taking
Achievers
10.0
Insights
Multiple review frequency
Achievers
6.0
Insights

Pros

Achievers

  • It promotes employee-to-employee recognition.
  • It provides a way for Management to periodically reward employees for their efforts.
  • It provides an incentive for great work as some of the Achievers rewards are incredible!
Anonymous | TrustRadius Reviewer

Insights

  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
Jade Willard | TrustRadius Reviewer

Cons

Achievers

  • Relevance of rewards catalog
  • Exchange rate of catalog items
  • Would be nice to see deeper integration with company intranets
Michael Whatley | TrustRadius Reviewer

Insights

  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
Jade Willard | TrustRadius Reviewer

Support Rating

Achievers

No score
No answers yet
No answers on this topic

Insights

Insights 1.0
Based on 1 answer
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
Jade Willard | TrustRadius Reviewer

Alternatives Considered

Achievers

We did not evaluate any other system
Anonymous | TrustRadius Reviewer

Insights

ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
Jade Willard | TrustRadius Reviewer

Return on Investment

Achievers

  • Positive: it has increased our company's ability to express gratitude for exceptional work
  • Positive: it has increased our company's overall morale
  • Negative: rewarding points for gratitude can be expensive depending on the size of the company
Michael Whatley | TrustRadius Reviewer

Insights

  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
Jade Willard | TrustRadius Reviewer

Pricing Details

Achievers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Insights

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Achievers
9.9
Insights
2.7

Support Rating

Achievers
Insights
1.0

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