ACI Enterprise Payments Platform vs. Billtrust

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ACI Enterprise Payments Platform
Score 8.2 out of 10
N/A
ACI Worldwide delivers payments software that aim to enable banks and financial intermediaries to manage the full lifecycle of payments.N/A
Billtrust
Score 7.9 out of 10
N/A
The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A
Pricing
ACI Enterprise Payments PlatformBilltrust
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ACI Enterprise Payments PlatformBilltrust
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
ACI Enterprise Payments PlatformBilltrust
Top Pros
Top Cons

No answers on this topic

Best Alternatives
ACI Enterprise Payments PlatformBilltrust
Small Businesses

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MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies

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Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises

No answers on this topic

BlackLine
BlackLine
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ACI Enterprise Payments PlatformBilltrust
Likelihood to Recommend
-
(0 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ACI Enterprise Payments PlatformBilltrust
Likelihood to Recommend
ACI Worldwide
No answers on this topic
Billtrust
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
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Pros
ACI Worldwide
No answers on this topic
Billtrust
  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
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Cons
ACI Worldwide
No answers on this topic
Billtrust
  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
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Likelihood to Renew
ACI Worldwide
No answers on this topic
Billtrust
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
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Usability
ACI Worldwide
No answers on this topic
Billtrust
Not too busy or elaborate, able to quickly log in & start using right away
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Support Rating
ACI Worldwide
No answers on this topic
Billtrust
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
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Implementation Rating
ACI Worldwide
No answers on this topic
Billtrust
I was not here for the implementation
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Alternatives Considered
ACI Worldwide
No answers on this topic
Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
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Return on Investment
ACI Worldwide
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Billtrust
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
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ScreenShots