<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
231 Ratings
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Adobe Experience Manager

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
231 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Security

    Acoustic Analytics

    Feature Set Not Supported
    N/A
    7.4

    Adobe Experience Manager

    74%
    Adobe Experience Manager ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    7.4
    74%
    38 Ratings

    Platform & Infrastructure

    Acoustic Analytics

    Feature Set Not Supported
    N/A
    7.8

    Adobe Experience Manager

    78%
    Adobe Experience Manager ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.6
    76%
    29 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    7.9
    79%
    29 Ratings

    Web Content Creation

    Acoustic Analytics

    Feature Set Not Supported
    N/A
    7.3

    Adobe Experience Manager

    73%
    Adobe Experience Manager ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.4
    74%
    33 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    6.6
    66%
    34 Ratings

    Admin section

    N/A
    0 Ratings
    6.8
    68%
    34 Ratings

    Page templates

    N/A
    0 Ratings
    7.3
    73%
    37 Ratings

    Library of website themes

    N/A
    0 Ratings
    7.2
    72%
    26 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    7.6
    76%
    35 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.1
    81%
    35 Ratings

    Form generator

    N/A
    0 Ratings
    7.5
    75%
    29 Ratings

    Web Content Management

    Acoustic Analytics

    Feature Set Not Supported
    N/A
    6.9

    Adobe Experience Manager

    69%
    Adobe Experience Manager ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    7.3
    73%
    31 Ratings

    SEO support

    N/A
    0 Ratings
    6.6
    66%
    33 Ratings

    Bulk management

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    7.2
    72%
    34 Ratings

    Community / comment management

    N/A
    0 Ratings
    6.8
    68%
    30 Ratings

    Attribute Ratings

    • Adobe Experience Manager is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    7.7

    Acoustic Analytics

    77%
    5 Ratings
    8.0

    Adobe Experience Manager

    80%
    56 Ratings

    Likelihood to Renew

    5.2

    Acoustic Analytics

    52%
    2 Ratings
    9.0

    Adobe Experience Manager

    90%
    5 Ratings

    Usability

    Acoustic Analytics

    N/A
    0 Ratings
    8.3

    Adobe Experience Manager

    83%
    21 Ratings

    Availability

    Acoustic Analytics

    N/A
    0 Ratings
    8.6

    Adobe Experience Manager

    86%
    5 Ratings

    Performance

    Acoustic Analytics

    N/A
    0 Ratings
    8.0

    Adobe Experience Manager

    80%
    5 Ratings

    Support Rating

    Acoustic Analytics

    N/A
    0 Ratings
    7.3

    Adobe Experience Manager

    73%
    11 Ratings

    Implementation Rating

    Acoustic Analytics

    N/A
    0 Ratings
    8.7

    Adobe Experience Manager

    87%
    4 Ratings

    Contract Terms and Pricing Model

    Acoustic Analytics

    N/A
    0 Ratings
    9.5

    Adobe Experience Manager

    95%
    2 Ratings

    Professional Services

    Acoustic Analytics

    N/A
    0 Ratings
    9.0

    Adobe Experience Manager

    90%
    1 Rating

    Likelihood to Recommend

    Acoustic

    • As mentioned earlier, transactional heavy web assets such as eStores are particularly strong candidates.
    • IBM CXA along with other, similar tools, is not set-and-forget. The solution must be well managed in order to deliver value. Purchase of the solution is one thing; driving analytic results is another. If a company's staff are not strong analytical thinkers, CXA will not help. IBM CXA is not just a technology platform - it is a basis to design strong customer touchpoints and interactions. You need to be customer journey design literate to get the best from this.
    Read full review

    Adobe

    When it comes to maintaining and managing content and multiple web pages, it’s a fantastic tool that’s relatively easy to use. It is very intuitive and has a lot of great features for beginners, and can be customized for robust features. It may not be best suited for small companies with very simple websites, given the cost.
    Read full review

    Pros

    Acoustic

    • Tealeaf provides a unique view into a website beyond what typical web analytics can provide.
    • It captures all of a website's traffic, no need to tag pages or decide ahead of time what data you want to capture.
    • Data is captured and processed in real-time which reveal unknown issues as they are happening.
    • Replay session to see what a customer or user actually did and not just they remember doing when a problem occured.
    Read full review

    Adobe

    • Content and assets are managed effectively with AEM, which allows team members to utilize this content effectively.
    • Moreover, as it is part of the Adobe suite, its integration with other Adobe products such as ACS is very easy and effective, compared with others.
    • Components availability
    Read full review

    Cons

    Acoustic

    • More knowledge sharing sessions
    • UI/UX Improvements
    • More tooltips on icons
    Read full review

    Adobe

    • The new Touch UI interface could use a lot of improvement. Many of it is smaller detail items/features, but when using the system extensively it can become cumbersome.
    • There is a bit of a learning curve because of the depth of what Adobe Experience Manager can do. Even basic editing and page creation, while relatively simple at the most basic level, is not as intuitive and easy to use as other systems like Wordpress.
    • Development can be complicated. Although I've not personally done much in terms of dev work, my experience and what I've heard from my colleagues indicates that there are some complexities that make it not as easy to develop in as other systems.
    • The source edit option within the rich text editor does not include syntax coloring for the code, or even a different serif/monospaced font. It is the same sans serif font as the regular rich text, which makes it hard to read.
    Read full review

    Pricing Details

    Acoustic Analytics

    Starting Price

    Editions & Modules

    Acoustic Analytics editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Adobe Experience Manager

      Starting Price

      Editions & Modules

      Adobe Experience Manager editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Acoustic

        I do not have power over contracts.
        Read full review

        Adobe

        We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
        Read full review

        Usability

        Acoustic

        No answers on this topic

        Adobe

        AEM provided me with a better experience in terms of deliveries, feedback, and progress tracking. It not only increases engagement but also provides us with various analytics of traffic visits, and the asset management is superb overall. By adding the minor details of assets, we can easily search them in the main search bar set on top of assets.
        Read full review

        Reliability and Availability

        Acoustic

        No answers on this topic

        Adobe

        When it comes to availability, adobe experience manager is the best with little to no downtime at least during business hours. Considering the enterprise scale and critical business solutions built on experience manager, availability was our primary requirement during CMS evaluation and adobe fits best on this parameter. If there's a planned upgrade, adobe would make sure they do it in non-business hours.
        Read full review

        Performance

        Acoustic

        No answers on this topic

        Adobe

        Page load time is important to me for search engine optimization reasons. I cannot say I have been particularly impressed by Adobe Experience Manager in this area so far. When using tools like Google's PageSpeed Insights, the reports received on our AEM pages have suggested there is a lot of room for improvement, especially when assessing mobile performance.
        Read full review

        Support Rating

        Acoustic

        No answers on this topic

        Adobe

        Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
        Read full review

        Implementation Rating

        Acoustic

        No answers on this topic

        Adobe

        Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
        Read full review

        Alternatives Considered

        Acoustic

        Added benefit
        Read full review

        Adobe

        I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
        Read full review

        Contract Terms and Pricing Model

        Acoustic

        No answers on this topic

        Adobe

        Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
        Read full review

        Professional Services

        Acoustic

        No answers on this topic

        Adobe

        The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
        Read full review

        Return on Investment

        Acoustic

        • The ROI question needs to be focused on clients and not our use internally. We leverage this as a platform for designing customer journeys for our clients.
        • The ROI case is far easier to make for eCommerce operators. Customer journey failings can be easily quantified and seemingly simple issues can generate large ROI outcomes. For web assets without a trading bias, ROI can be established using notional value attribution. For example, a lead for motor insurance that is lost can be costed based on average policy value over a typical lifetime; struggle on a customer self-service portal can be quantified on the cost of handling through a call centre; etc.
        Read full review

        Adobe

        • We have been able to meet our first objective of rolling out a site to replace our current Students site well within time parameters
        • We were able to deploy the site to replace our County Offices within three months, and the users have been able to turn out acceptable content
        Read full review

        Add comparison