Coremetrics / IBM Digital Analytics (discontinued) vs. IBM Storage FlashSystem

IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

Incentivized

For environments where high IO and read writes are performed the flash storage is very well suited . We also use this for another customer as a back end storage for high performance backups where we run multi stream data writes to it via 100G interface.

Incentivized

• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

Incentivized

• Cyber resilience with the new functionality of immutable copies called sfaguarded copies
• With the IBM FlashCore modules it allows us to have good levels of online compression of the information, besides that it is a hardware compression that would not affect the performance of the equipment
• the virtualization of other storages that can be IBM or other brands
• binary replication works great

Incentivized

• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

• Drive firmware updates are a bit clunky, the update files have to be sourced manually
• IBM has separate storage monitoring you need to set up to get good historical statistics.
• If you need 8 16Gb ports you will not be able to expand with a SAS connector.

Incentivized

IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

As flash technology evolves rapidly, vendors should [adapt] to the changes and onboard them in their products. IBM is a bit slow in adopting advanced technology in [its] portfolio. Even though the current product is good, my decision is purely based on how the transformation of the product [is] being produced and supplied to [the] end-user.

Incentivized

Very easy to implement and use.

The low latency for best performance and improve productivity. This is very much suitable for all the usecases where data intensive processing need to be performed. The administration is very easy and logical. It helps to run the infrastructure at optimial cost and optimal performance. It offers great deal of virtualisation featurs and they are indeed very much powerful.

Incentivized

Never had any issues

As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

Even though the model is suited towards smaller or medium sized businesses, the speeds and performances seen via our benchmarks exceeded any requirements we initially had. The setup was quite simple and the additional features such as allowing for better hyrbid storage and containerization has improved the backend performance of our company immensely.

Incentivized

Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

IBM support ecosystem is robust and well organized, due to the advent of Watson based case management system IBM offers a decent support system for the customers and the users of its products.

Incentivized

Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

See previous comment: reading and understanding the encyclopedic implementation guide is a must.

I was amazed by the way IBM Flash storage provides a huge amount of storage within the limited footprint, it helped us to replace big fat storage arrays, which aided in the process of moving towards lower hardware, carbon, and energy consumption footprint. We can comfortably say that Flash helped us to host applications fast with a blazing speed and user transactions are quite quick.

Incentivized

Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

For the past six months, we have been utilizing this technology in our projects to manage a massive workload and produce swift business outcomes on a crucial production database. The IBM FlashSystem 7200, which offers high performance and compression, has so far been a great experience for us. The results and functionality of this product have delighted our consumers.

Incentivized

This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

Incentivized

• Flash System 5000 Built on a software foundation that delivers a 359% ROI.
• IBM Flash System 5000 Gain the highest levels of availability to support mission-critical applications.
• IBM Flash System 5000 benefits from [the] integration of modern data protection and rich cyber resiliency features.
• IBM Flash System 5000 Enhance storage efficiency.

Incentivized