Coremetrics / IBM Digital Analytics (discontinued) vs. Nuance Analytics
Coremetrics / IBM Digital Analytics (discontinued) vs. Nuance Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Coremetrics / IBM Digital Analytics (discontinued) | N/A | Based on the former Coremetrics, IBM Digital Analytics is a discontinued analytics product. IBM acquired Coremetrics in 2010, and re-branded the platform to the IBM Digital Marketing Optimization Solution. Product support was ultimately provided by Acoustic, but the product is not a part of the company's plans going forward. | N/A | |
Nuance Analytics | N/A | Nuance Analytics delivers customer analytics to help optimize experiences while reducing contact center costs and risk. Its solutions analyze customer interactions across all engagement channels to give users a clear, visual insights into trends, outliers, opportunities and display contact center KPIs. Nuance Analytics automatically captures and analyzes omni‑channel customer interactions—including calls, live chats, SMS, emails, and social media posts—to give insights into emerging patterns and… | N/A |
Coremetrics / IBM Digital Analytics (discontinued) | Nuance Analytics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Coremetrics / IBM Digital Analytics (discontinued) | Nuance Analytics | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Coremetrics / IBM Digital Analytics (discontinued) | Nuance Analytics | |
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Small Businesses | StatCounter Score 9.0 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Siteimprove Score 8.7 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Contentsquare Score 8.6 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Coremetrics / IBM Digital Analytics (discontinued) | Nuance Analytics | |
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Likelihood to Recommend | 7.0 (24 ratings) | - (0 ratings) |
Likelihood to Renew | 5.8 (18 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 2.3 (4 ratings) | - (0 ratings) |
Online Training | 7.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 9.9 (2 ratings) | - (0 ratings) |
Configurability | 8.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Coremetrics / IBM Digital Analytics (discontinued) | Nuance Analytics | |
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Likelihood to Recommend | Discontinued Products | Nuance No answers on this topic |
Pros | Discontinued Products | Nuance No answers on this topic |
Cons | Discontinued Products | Nuance No answers on this topic |
Likelihood to Renew | Discontinued Products | Nuance No answers on this topic |
Usability | Discontinued Products | Nuance No answers on this topic |
Reliability and Availability | Discontinued Products | Nuance No answers on this topic |
Performance | Discontinued Products | Nuance No answers on this topic |
Support Rating | Discontinued Products | Nuance No answers on this topic |
Online Training | Discontinued Products | Nuance No answers on this topic |
Implementation Rating | Discontinued Products | Nuance No answers on this topic |
Alternatives Considered | Discontinued Products | Nuance No answers on this topic |
Scalability | Discontinued Products | Nuance No answers on this topic |
Return on Investment | Discontinued Products | Nuance No answers on this topic |
ScreenShots |