101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Silverpop is a powerful and comprehensive tool for digital marketers, and is apprprioate for companies of varying sizes, as well as both B2B and B2C models. It's particularly well-suited for companies with large, accurate customer databases and the ability to track customer actions on their websites to use as marketing automation triggers.
Kristin Lucido | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
WYSIWYG email editor
Acoustic Campaign (formerly IBM Watson Campaign Automation)
4.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Dynamic content
Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Ability to test dynamic content
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Landing pages
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
A/B testing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Mobile optimization
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Email deliverability reporting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
List management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Triggered drip sequences
Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Lead Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Lead nurturing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Lead scoring and grading
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Data quality management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Automated sales alerts and tasks
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Campaign Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Calendaring
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Event/webinar marketing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Social Media Marketing

Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Social sharing and campaigns
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Social profile integration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Reporting & Analytics

Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Dashboards
Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Standard reports
Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Custom reports
Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Platform & Infrastructure

Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
API
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Role-based workflow & approvals
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Customizability
Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with Salesforce.com
Acoustic Campaign (formerly IBM Watson Campaign Automation)
6.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with Microsoft Dynamics CRM
Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with SugarCRM
Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Payroll Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Pay calculation
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Benefit plan administration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Direct deposit files
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Salary revision and increment management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Reimbursement management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8

Customization

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
API for custom integration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Plug-ins
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2

Security

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Single sign-on capability
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.8
Role-based user permissions
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

General Ledger and Configurable Accounting

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Accounts payable
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.2
Accounts receivable
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.2
Global Financial Support
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Primary and Secondary Ledgers
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.8
Intercompany Accounting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Localizations
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Journals and Reconciliations
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Enterprise Accounting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Configurable Accounting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Centralized Rules Framework
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Standardized Processes
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2

Inventory Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Inventory tracking
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Automatic reordering
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Location management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Manufacturing module
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.2

Order Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Pricing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Order entry
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Credit card processing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Cost of goods sold
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Order Orchestration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
End-to-end order visibility
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Order exception Resolution
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9

Subledger and Financial Process

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Automated Invoice Processing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Shared Services Payments
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Billings Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.8
Customer Receipt Applications
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Customer Collections
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Revenue Recognition
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Cash Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Asset Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Travel & Expense Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Budgetary Control & Encumbrance Accounting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Period Close
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Transactions Tax
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Subledger Reconciliations
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.6
3rd Party Accounting Systems
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Project Financial Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Budgeting and Forecasting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Project Costing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Cost Capture
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Capital Project Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Customer Invoicing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1
Customer Contract Compliance
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Project Revenue Recognition
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Project Financial Performance Analysis
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Project Financials Dashboard
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Real-time Financial Reporting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Embedded Business Intelligence
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Project Planning Collaboration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Project Execution Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Planning and Scheduling
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Project Manager Dashboard
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Resource Manager Dashboard
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Task Insight for Project Managers
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Manager Mobile Functionality
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Team Member Task Collaboration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Team Member Mobile Functionality
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Candidate Search
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Candidate Comparison and Analysis
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Defineable Resource Pools
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Defineable Resource Pools
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Talent Profiles
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Real-Time Project Reporting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Absence Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Product Lifecycle Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.3

Grants Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.3
Award Lifecycle Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.1
Spending Control
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Indirect Cost Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Billing
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1

Procurement

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Sourcing Team Collaboration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.4
Sourcing Analysis
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Bids Analyzed and Compared
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Catalog Shopping E-Commerce for Employees
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Authoring
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Contract Compliance Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Contract History
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Contract Renewal Automation
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Repository
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
3.6
Contract Standardization and Enforcement
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Electronic Signatures
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.9
Invoice Automated Matching
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Purchasing Risk and Compliance Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Requisitions-to-Purchase Orders Integrated
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Spend Compliance Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Supplier Assessment
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supplier Communication and Collaboration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Supplier Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Supplier Portal
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Risk Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Risk Repository
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Control Mapping
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Efficiency Assessments
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Automated Control Assessments
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Assessment Capture
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Issue Detection
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Automatic Notification
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Remediation and Certification
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Logistics

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Transportation Planning and Optimization
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Transportation Sourcing Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.9
Transportation Process Integration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.9
Transportation Execution Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Freight Payment Automation
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Trade Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Trade Regulatory Compliance Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Entry Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Document Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Customs Document Collaboration
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Fulfillment Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Inventory Visibility
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Warehouse Workforce Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Manufacturing

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Production Process Design
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supply Chain Business Flows
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Production Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Contracted Manufacturing Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Configuration Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Definition
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Execution
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Advanced Fulfillment
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Manufacturing Costs
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1

Supply Chain

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Forecasting
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Inventory Planning
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Multi-tier Supply Chain Planning
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Performance Monitoring
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1

Product Lifecycle Management

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Ideation Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Requirements Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Proposal Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Innovation Portfolio Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Product Master Data Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Vendor Portal
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Project Portfolio Management
Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0

Pros

Acoustic Campaign (formerly IBM Watson Campaign Automation)

  • Automated Messages - we currently have over 70 automated messages going out on any particular day through feeds and API calls that we pass to Silverpop. We rely on these automated messages to communicate to our customers and can rely on Silverpop to always be up and running to get these messages out.
  • Robust query building - We can target customers easily based on a combination of demographic profile data, as well as email and site behavior and purchase behavior, allowing us to finely segment our audience
  • Deep dive reporting - the UI reporting, as well as the available reports to download through the API give us tremendous insight into how our subscribers are responding to email.
Carey Marston | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
Caleb Unruh | TrustRadius Reviewer

Cons

Acoustic Campaign (formerly IBM Watson Campaign Automation)

  • Data syncing and errors - Silverpop does not do a great job of getting data to sync regularly with our CRM (Salesforce.com). The data had to flow back and forth several times before being added to campaigns and in some instances, it took days to update leads! Also, failed lead syncs get stuck in an alert list but it does not notify you otherwise that a lead failed the sync.
  • Design issues - we use custom HTML to build emails and landing pages, and we were unable to render background images on our campaigns. Also, once you toggle between design and source (code) view to make edits, it often broke the code and threw off the design.
  • Administrator alerts - when sync fails altogether between systems, there is no email alert sent to the system admin (me/my team) so we at times have found that we have gone 18 hours until we stumble across the fact that the system sync has failed.
  • Reporting - it is not very comprehensive and we had difficulty generating the level of reporting that we need to have.
  • Support - there are a few gems in the support team who know what they're doing, but largely calling support is a lesson in frustration.
  • Product bug fixes - in two instances, my open support tickets were identified as product bugs. One related to incorrect cookie tracking which was causing our leads not to be scoring properly. They determined that this wasn't critical enough to build into their product fix road map. This is core to an automation system working properly.
Jennifer Lewis | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Jay Omdahl | TrustRadius Reviewer

Likelihood to Renew

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 5.5
Based on 30 answers
SilverPop is a great marketing tool that integrates with Salesforce to provide customers and employees a great buying and selling experience. The software takes some very difficult tasks and makes them easy to accomplish. With proper setup and management, Silverpop gives you the tools to gain insight into the productiveness of campaigns.
Shannon Feldpush | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Anonymous | TrustRadius Reviewer

Usability

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 8.0
Based on 6 answers
This is a little bit difficult to rate because Silverpop is gradually updating its interface to improve usability all around. I know users are able to do their job with minimal assistance. However, some of the interface is dated, and the Programs interface, while functional, has a bit of a learning curve.
Michael Hobley | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 10.0
Based on 2 answers
While several of the other reviews have mentioned poor performance in this department, we have only had one situation where the system was down (although it was down for several hours). Silverpop segments its clients on different servers, and I know that the problem we experienced only occurred on our specific server (maybe other servers have had their own problems?) but our service has been reliable otherwise.
Michael Hobley | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Performance

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 7.0
Based on 2 answers
The throttle time for sending emails would vary depending on how many other campaigns were going out that day, which I found inconsistent
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Support Rating

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 5.9
Based on 5 answers
The Salesforce Integration support team is fantastic. I'd give them greater than a 10 if possible. The rest of the support team can be extremely frustrating to work with. Too often they try to blame something obscure and refuse to escalate or look into the issue. And on occasion when you find system glitches they don't seem to care about fixing them
Joe Sisler | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
Anonymous | TrustRadius Reviewer

In-Person Training

Acoustic Campaign (formerly IBM Watson Campaign Automation)

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Anonymous | TrustRadius Reviewer

Online Training

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 9.0
Based on 2 answers
The online trainings are very detailed (for the most part) and really walk through the entire system. They are a little dry, but they are usually broken up into segments to allow you to skip to the parts you need.
Michael Hobley | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acoustic Campaign (formerly IBM Watson Campaign Automation)

Acoustic Campaign (formerly IBM Watson Campaign Automation) 7.4
Based on 4 answers
Based on recommendations from Silverpop we made some implementation decisions that we later regretted pretty substantially. In hindsight we should have started a pilot implementation earlier so we could learn and then start over. The big issue for us was that Silverpop recommended a non-keyed database, or at least a database that doesn't use email address as primary key. This is resulted in a large number of duplicate email addresses so that the end user is forced to unsubscribe multiple times to stop receiving emails.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.3
Based on 2 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acoustic Campaign (formerly IBM Watson Campaign Automation)

We evaluated alternate providers less than a year into our IBM Watson Campaign contract because the system was so clunky to use (and we wanted a system that would include or better integrate with our SMS provider). Bluecore and Klaviyo were the front runners at the time, and we came close to moving forward with Bluecore. The pricing model and overall the cost of Bluecore was much higher than IBM for us though, and the timing of this was right when the IBM to Acoustic changes took place. We decided to give Acoustic a shot and are optimistic it will be enough to keep us on board once all the dust settles, though I find it unlikely we will renew with Acoustic when our contract is up again. My main email specialist is a Klaviyo expert and finds that platform very easy to use in comparison-- it might be a better fit for a team of our size.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a difficult space.
Anonymous | TrustRadius Reviewer

Return on Investment

Acoustic Campaign (formerly IBM Watson Campaign Automation)

  • we have not experienced any currently but moving to lead automation and lead scoring could change that.
  • i'm not sure how increased employee efficiency would ever be a benefit b/c lead importing and visibility, along with setting up email templates is quite cumbersome.
Maureen Kolb | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Automated art approvals - We were able to save the company thousands of dollars a year by eliminating an employee to send art approvals out. Not only eliminate an employee but are now able to send thousands more emails at a time.
  • With AX our agents are able to see exactly where an order is in the building. Our process flow is extremely strong with AX on our side.
Geomar Morales | TrustRadius Reviewer

Screenshots

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Pricing Details

Acoustic Campaign (formerly IBM Watson Campaign Automation)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6

Likelihood to Renew

Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Usability

Acoustic Campaign (formerly IBM Watson Campaign Automation)
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Reliability and Availability

Acoustic Campaign (formerly IBM Watson Campaign Automation)
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Performance

Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Support Rating

Acoustic Campaign (formerly IBM Watson Campaign Automation)
5.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

In-Person Training

Acoustic Campaign (formerly IBM Watson Campaign Automation)
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Online Training

Acoustic Campaign (formerly IBM Watson Campaign Automation)
9.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Implementation Rating

Acoustic Campaign (formerly IBM Watson Campaign Automation)
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3

Add comparison