5 Ratings
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Score 8 out of 100
174 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acoustic Experience Analytics (formerly Tealeaf)

Take a formal training class before diving in. It will benefit you greatly. I would suggest starting with an intermediate class if they have even a small understanding of the product beforehand.
Nick Wade | TrustRadius Reviewer

VWO

VWO makes implementation and integration easy. They have done a great job to ensure the script does not heavily impact load times or page speeds. This was a very important aspect especially if you will be doing tests across multiple sites or products. Overall the UI is easy to learn and the support team is quick to address specific questions.
Kevin McLallen | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.5
a/b experiment testing
Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2
Split URL testing
Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1
Multivariate testing
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.7
Multi-page/funnel testing
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Cross-browser testing
Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2
Test significance
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.3
Visual / WYSIWYG editor
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.3
Advanced code editor
Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1
Visitor recordings
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Preview mode
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Test duration calculator
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4

Audience Segmentation & Targeting

Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2
Standard visitor segmentation
Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1
Behavioral visitor segmentation
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.3
Traffic allocation control
Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1
Website personalization
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.3

Results and Analysis

Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.0
Heatmap tool
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Click analytics
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Scroll maps
Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4
Conversion tracking
Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2
Goal tracking
Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2
Test reporting
Acoustic Experience Analytics (formerly Tealeaf)
VWO
7.3
Results segmentation
Acoustic Experience Analytics (formerly Tealeaf)
VWO
5.5
Experiments results dashboard
Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2

Pros

Acoustic Experience Analytics (formerly Tealeaf)

  • Tealeaf is exceptionally useful for troubleshooting technical issues and investigating conversion problems. It gives you the ability to look at individual sessions, so that you can see exactly what steps the customer has taken to cause the problem. This way you can recreate errors, or determine if the layout of the site is confusing the customer and preventing sales.
  • Tealeaf allows you to create alerts to track specific problems. For example you can set an alert if the error handler on the site fires more than 5 times in 15 minutes, or if the completion rate of a specific process drops below a certain percentile. This lets your production support group get a jump on problems and gives them a chance to start working on a solution before the business users or the site help desk have reported the issue.
  • Tealeaf allows you to create reports and dashboards to track activities on your site. You can set these up to monitor sales, sign-ups, errors, traffic load, just about anything. You can arrange to have these reports sent by e-mail, so business users can be kept up to date on the status of the web site.
  • There are scorecards in Tealeaf that allow you to create reports to track a series of events. This let you see where people are falling out of a process so you can determine where customers are struggling and improve the customer experience.
  • It's possible to shadow-browse a customer's web session, allowing a help desk analyst to provide better customer service by seeing what the customer is seeing and following along with their session.
Sherri Kidner | TrustRadius Reviewer

VWO

  • When designing A/B variations I can choose to either use the visual editor or to make the changes using code. I particularly like using jQuery.
  • VWO offers the ability to keep long term track of the performance of your goals.
  • I can easily identify recordings of users that dropped out of a funnel and watch those.
  • There is live chat to get support, with great response times and which is very helpful.
  • You are forced to create observations and hypotheses when creating a test, which is a great way to make sure that you are actually testing something worthwhile.
  • You can group tests together so that you can rule out interaction effects between tests that you are running at the same time.
Michel Zurkirchen | TrustRadius Reviewer

Cons

Acoustic Experience Analytics (formerly Tealeaf)

  • Loading sessions can take time or doesn't work smoothly.
  • Visual pages are missing in some sessions which can make it difficult to understand a certain user pain point.
  • Segmentation for complex user-facing websites could require initial coding.
Anonymous | TrustRadius Reviewer

VWO

  • The user interface within VWO does take a bit of time to get used to, especially as it pertains to switching back and forth between tests. When running multiple experiments on a site at a time, a clear and succinct dashboard for everything in one place would be helpful (as opposed to needing to switch between A/B, multivariate, etc).
Joseph Collins | TrustRadius Reviewer

Likelihood to Renew

Acoustic Experience Analytics (formerly Tealeaf)

Acoustic Experience Analytics (formerly Tealeaf) 7.8
Based on 4 answers
Tealeaf is a highly demanding tool that can report just about any KPI one can think of. The reward can be great if one is willing to put the time and effort into building a comprehensive and organized event structure.
Anonymous | TrustRadius Reviewer

VWO

VWO 8.7
Based on 20 answers
It's great value and we think we've ironed out all the major teething troubles. However, if we experience any more bugs or problems that significantly slow us down then we're seriously considering switching to Optimizely, which I haven't personally tested but have heard great things about from my CRO peers
Tom Kerwin | TrustRadius Reviewer

Usability

Acoustic Experience Analytics (formerly Tealeaf)

No score
No answers yet
No answers on this topic

VWO

VWO 8.2
Based on 2 answers
I gave Visual Website Optimizer a rating of 8 because it is overall a great product to use. Setting up and keeping track of various tests is easy and straight forward. The only reason why this product is not rated higher is because the support documents online leave a lot of room for improvement.
Anonymous | TrustRadius Reviewer

Support Rating

Acoustic Experience Analytics (formerly Tealeaf)

No score
No answers yet
No answers on this topic

VWO

VWO 9.1
Based on 4 answers
While their online document support is lacking a simple email to their support team will almost always get responded to the next day. It has however taken more than one email to explain the problem to the support team till they understood the problem. The solution I was given also only half fixed the problem the rest I figured out on my own.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acoustic Experience Analytics (formerly Tealeaf)

No score
No answers yet
No answers on this topic

VWO

VWO 9.1
Based on 3 answers
Very easy, and great support in case you find any challenges.
Ahmad Rahman | TrustRadius Reviewer

Alternatives Considered

Acoustic Experience Analytics (formerly Tealeaf)

No answers on this topic

VWO

We have used conversion.com and Lucky Orange. This is the 3rd CRO tool we have purchased. I think VWO is better than the other two. We also evaluated Optimizely and VWO was the clear winner in terms of price and functionality. The one thing that VWO lacked that Optimizely had was the ability to add custom dimensions to users for more granular business-specific testing segments.
Thomas (TJ) Tate | TrustRadius Reviewer

Return on Investment

Acoustic Experience Analytics (formerly Tealeaf)

  • Provides context to developers - As with pretty much any programmer, they need context of user activity leading up to a problem in order for them to debug code. TeaLeaf does a great job of doing that. We can identify a problem in the code, search for a TeaLeaf (and Java application session) that has the problem in it and show the developers what the user was doing when the problem happened. This greatly speeds up the time to resolution.
Nick Wade | TrustRadius Reviewer

VWO

  • We've been able to roll out new design patterns with confidence that short term revenue is not negatively effected.
  • We've had more wins than losses, as the company is just ramping up a testing strategy. We know percentage of wins will go down as we optimize, but VWO has been vital on making calculated steps along the way.
Hovhannes Mkhitaryan | TrustRadius Reviewer

Screenshots

Acoustic Experience Analytics (formerly Tealeaf)

Pricing Details

Acoustic Experience Analytics (formerly Tealeaf)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acoustic Experience Analytics (formerly Tealeaf) Editions & Modules

Additional Pricing Details

VWO

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

VWO Editions & Modules

Edition
TESTINGGet a Demo1
CONVERSION OPTIMIZATIONGet a Demo2
ENTERPRISEGet a Demo3
  1. The classic VWO A/B testing solution
  2. The all-in-one platform for all your optimization needs
  3. Customized solution with advanced AB testing and conversion optimization capabilities
Additional Pricing Details
For any additional information about pricing and plans, visit https://vwo.com/pricing/

Rating Summary

Likelihood to Recommend

Acoustic Experience Analytics (formerly Tealeaf)
8.0
VWO
7.9

Likelihood to Renew

Acoustic Experience Analytics (formerly Tealeaf)
7.8
VWO
8.7

Usability

Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2

Reliability and Availability

Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1

Performance

Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2

Support Rating

Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1

Online Training

Acoustic Experience Analytics (formerly Tealeaf)
VWO
6.4

Implementation Rating

Acoustic Experience Analytics (formerly Tealeaf)
VWO
9.1

Scalability

Acoustic Experience Analytics (formerly Tealeaf)
VWO
8.2

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