Acquia DAM (Widen) vs. Crownpeak CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia DAM (Widen)
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies can use Acquia DAM to build a unique 360º view of their product content. It…N/A
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Pricing
Acquia DAM (Widen)Crownpeak CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia DAM (Widen)Crownpeak CMS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsGuided or full-service implementation options and annual subscriptions based on capabilities required. Workgroup and unlimited user options available. Storage with Amazon Web Services. Professional services available for strategy consulting, change management, administration services, design services, and managed integrations.
More Pricing Information
Community Pulse
Acquia DAM (Widen)Crownpeak CMS
Top Pros
Top Cons
Features
Acquia DAM (Widen)Crownpeak CMS
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acquia DAM (Widen)
7.7
62 Ratings
6% above category average
Crownpeak CMS
-
Ratings
Dashboards7.759 Ratings00 Ratings
Standard reports7.354 Ratings00 Ratings
Custom reports7.143 Ratings00 Ratings
Data exportability8.243 Ratings00 Ratings
Content analytics8.046 Ratings00 Ratings
DAM Features
Comparison of DAM Features features of Product A and Product B
Acquia DAM (Widen)
7.9
83 Ratings
7% below category average
Crownpeak CMS
-
Ratings
Uploading assets8.482 Ratings00 Ratings
Downloading assets8.483 Ratings00 Ratings
Categories7.779 Ratings00 Ratings
Asset storage9.082 Ratings00 Ratings
Asset sharing8.982 Ratings00 Ratings
Asset search7.683 Ratings00 Ratings
Tagging system7.879 Ratings00 Ratings
Content editing7.163 Ratings00 Ratings
Embed codes7.855 Ratings00 Ratings
Metadata8.570 Ratings00 Ratings
Collections8.075 Ratings00 Ratings
User access7.677 Ratings00 Ratings
DAM Integrations7.858 Ratings00 Ratings
DAM API7.742 Ratings00 Ratings
Workflow automations6.740 Ratings00 Ratings
Related asset discovery7.250 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Acquia DAM (Widen)
-
Ratings
Crownpeak CMS
8.9
25 Ratings
9% above category average
Role-based user permissions00 Ratings8.925 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia DAM (Widen)
-
Ratings
Crownpeak CMS
8.0
22 Ratings
5% above category average
API00 Ratings7.819 Ratings
Internationalization / multi-language00 Ratings8.120 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia DAM (Widen)
-
Ratings
Crownpeak CMS
8.1
27 Ratings
5% above category average
WYSIWYG editor00 Ratings7.726 Ratings
Code quality / cleanliness00 Ratings7.626 Ratings
Admin section00 Ratings8.325 Ratings
Page templates00 Ratings8.427 Ratings
Mobile optimization / responsive design00 Ratings8.425 Ratings
Publishing workflow00 Ratings8.527 Ratings
Form generator00 Ratings7.823 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia DAM (Widen)
-
Ratings
Crownpeak CMS
7.9
27 Ratings
7% above category average
Content taxonomy00 Ratings7.725 Ratings
SEO support00 Ratings8.524 Ratings
Bulk management00 Ratings8.122 Ratings
Availability / breadth of extensions00 Ratings7.321 Ratings
Best Alternatives
Acquia DAM (Widen)Crownpeak CMS
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.8 out of 10
Divi
Divi
Score 10.0 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.6 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
MediaValet
MediaValet
Score 9.6 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquia DAM (Widen)Crownpeak CMS
Likelihood to Recommend
8.0
(188 ratings)
8.6
(30 ratings)
Likelihood to Renew
7.5
(10 ratings)
9.1
(5 ratings)
Usability
7.7
(9 ratings)
8.2
(16 ratings)
Availability
9.1
(1 ratings)
8.6
(2 ratings)
Performance
7.3
(1 ratings)
8.2
(2 ratings)
Support Rating
8.0
(176 ratings)
7.6
(27 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
9.1
(1 ratings)
8.2
(2 ratings)
Implementation Rating
8.8
(3 ratings)
8.6
(15 ratings)
Configurability
9.1
(1 ratings)
8.2
(2 ratings)
Contract Terms and Pricing Model
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
9.1
(1 ratings)
Product Scalability
7.3
(1 ratings)
8.6
(2 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
8.2
(1 ratings)
9.1
(2 ratings)
User Testimonials
Acquia DAM (Widen)Crownpeak CMS
Likelihood to Recommend
Acquia
Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.
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Crownpeak
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Pros
Acquia
  • They offer valuable guidance and educational resources to Administrators
  • Their I.T. support is knowledgeable and responsive. And friendly!
  • They build community among Acquia DAM (Widen) Admins
  • They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
  • They're just plain nice people to work with.
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Crownpeak
  • Build & manage digital experiences without dependency on your IT team
  • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
  • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
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Cons
Acquia
  • Improvements in the cropping and editing features within Acquia DAM are essential to ease the workload for our graphic designers. The current functionality falls short in providing the necessary tools and precision required for efficient asset manipulation, not helping with that time management at all.
  • Enhancing the onboarding experience, we propose creating more video tutorials for Acquia DAM. These visual guides, covering topics from account setup to collaboration features, offer dynamic, step-by-step learning.
  • To improve the onboarding experience, we recommend expanding introductory tools and templates in Acquia DAM. Introducing more user-friendly features and providing a variety of templates will empower new users to navigate the platform with ease, fostering quicker proficiency and enhancing overall usability.
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Crownpeak
  • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
  • Integration with 3rd party digital asset management tools would be great.
  • Smoother integration with source control would be nice.
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Likelihood to Renew
Acquia
Acquia DAM (Widen) is changing its pricing model and at this point, we are unsure whether it is a good thing for us or not. While we consider this a robust tool, we will take our time to evaluate the competitors.
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Crownpeak
None of our Crownpeak clients are currently thinking about replatforming.
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Usability
Acquia
We used to have to respond to any email questions from our library users about how to find assets. With Acquia DAM (Widen), the system is similar to online shopping, workable with keywords for those who like to search that way, or with filters for those who like to browse.
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Crownpeak
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Reliability and Availability
Acquia
Never had an issue where I was unable to access Widen.
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Crownpeak
We have never encountered any issues with the availability.
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Performance
Acquia
There have been a couple of rare instance where after I uploaded an asset, I was unable to rename it, or after uploading it it took a while before it actually appeared and can be viewed in the DAM.
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Crownpeak
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Support Rating
Acquia
It's very seldom that I have to reach out for support, but when I have, there are quick solutions and follow-ups to make sure the system is working how it should be. My customer support team is also great at reaching out on a regular basis to keep me up to speed on emerging features I may be able to leverage to improve my experience.
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Crownpeak
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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In-Person Training
Acquia
No answers on this topic
Crownpeak
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Online Training
Acquia
The training was very thorough. The recordings for all our traning sessions were provided to us so that we could go back and review. Our trainer was always available for follow up questions. Our trainer shared a spreadsheet with us as a checklist for all things that needed to be done to ensure proper import and setup of our assets and DAM.
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Crownpeak
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Implementation Rating
Acquia
It was a lot of work! But worth the effort to get our assets cleaned up and organized. Enough time and personnel need to be allotted for any implementation, but we had some advantage in having our assets in a previous DAM with attached metadata in XML, and our users were prepared with knowledge of our existing DAM at that time. Though old habits present their own issues, a company that is starting from scratch with no DAM has to think farther ahead about how it will organize and collect assets. Far more pre-planning with stakeholders would be needed for a company starting an implementation from scratch.
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Crownpeak
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
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Alternatives Considered
Acquia
We decided to stick with Acquia DAM (Widen) in the short term but will be reviewing the options this or next year to better integrate with Social, Web, and Creative team needs. We use Sitecore for all our web services, so it needs to be compatible with that, Social also needs to integrate but is not fixed on a single system, but Canva would be a good fit. The creative team always prefers local storage to link to rather than the cloud due to speeds.
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Crownpeak
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
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Contract Terms and Pricing Model
Acquia
Can not give an accurate rating.
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Crownpeak
No answers on this topic
Scalability
Acquia
No answers on this topic
Crownpeak
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Return on Investment
Acquia
  • The Acquia DAM (Widen) helped our company transition more quickly to remote work, giving users access to files much faster than the company servers could.
  • The Acquia DAM (Widen) has given non-web devs the ability to quickly build clean web pages that share out marketing resources and information.
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Crownpeak
  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
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ScreenShots

Acquia DAM (Widen) Screenshots

Screenshot of Dashboard can be customized to provide users with a springboard to popular assets, collections, and portals.Screenshot of Custom-branded portals to share curated collections of assets and microsites.Screenshot of Asset performance tracking including downloads, embedded asset views, and shares.Screenshot of Custom analytics dashboards to display system reports for all usage data.Screenshot of Any asset type can be searched, downloaded, shared, and embedded.