Acquia Digital Experience Platform vs. Adobe Business Catalyst (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 8.2 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
Adobe Business Catalyst (Discontinued)
Score 8.0 out of 10
N/A
Adobe Business Catalyst is an all-in-one cloud-hosted system for building and managing web content and online stores. It has a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It is scheduled to be shutdown in 2021.
$10
per month
Pricing
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Top Pros
Top Cons
Features
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.0
28 Ratings
10% above category average
Adobe Business Catalyst (Discontinued)
-
Ratings
Role-based user permissions8.028 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.1
26 Ratings
2% below category average
Adobe Business Catalyst (Discontinued)
6.6
14 Ratings
8% below category average
API7.225 Ratings7.911 Ratings
Internationalization / multi-language6.919 Ratings00 Ratings
Role-based workflow & approvals00 Ratings7.014 Ratings
Customizability00 Ratings6.013 Ratings
Integration with Salesforce.com00 Ratings5.52 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.5
24 Ratings
10% above category average
Adobe Business Catalyst (Discontinued)
-
Ratings
WYSIWYG editor7.819 Ratings00 Ratings
Code quality / cleanliness7.221 Ratings00 Ratings
Admin section7.824 Ratings00 Ratings
Page templates7.518 Ratings00 Ratings
Library of website themes6.715 Ratings00 Ratings
Mobile optimization / responsive design7.417 Ratings00 Ratings
Publishing workflow8.021 Ratings00 Ratings
Form generator7.714 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.6
20 Ratings
17% above category average
Adobe Business Catalyst (Discontinued)
-
Ratings
Content taxonomy8.018 Ratings00 Ratings
SEO support7.516 Ratings00 Ratings
Bulk management7.018 Ratings00 Ratings
Availability / breadth of extensions7.419 Ratings00 Ratings
Community / comment management8.115 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Adobe Business Catalyst (Discontinued)
6.6
15 Ratings
15% below category average
WYSIWYG email editor00 Ratings2.313 Ratings
Dynamic content00 Ratings9.015 Ratings
Ability to test dynamic content00 Ratings7.911 Ratings
Landing pages00 Ratings7.011 Ratings
A/B testing00 Ratings7.05 Ratings
Mobile optimization00 Ratings8.013 Ratings
Email deliverability reporting00 Ratings8.126 Ratings
List management00 Ratings3.013 Ratings
Triggered drip sequences00 Ratings6.88 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Adobe Business Catalyst (Discontinued)
1.7
11 Ratings
122% below category average
Lead nurturing00 Ratings1.711 Ratings
Lead scoring and grading00 Ratings2.28 Ratings
Data quality management00 Ratings1.49 Ratings
Automated sales alerts and tasks00 Ratings1.610 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Adobe Business Catalyst (Discontinued)
2.3
11 Ratings
107% below category average
Calendaring00 Ratings2.410 Ratings
Event/webinar marketing00 Ratings2.39 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Adobe Business Catalyst (Discontinued)
8.2
9 Ratings
8% above category average
Social sharing and campaigns00 Ratings7.87 Ratings
Social profile integration00 Ratings8.68 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Adobe Business Catalyst (Discontinued)
7.0
15 Ratings
4% below category average
Dashboards00 Ratings8.015 Ratings
Standard reports00 Ratings7.015 Ratings
Custom reports00 Ratings6.012 Ratings
Best Alternatives
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Small Businesses
WordPress VIP
WordPress VIP
Score 9.4 out of 10
monday marketer
monday marketer
Score 9.4 out of 10
Medium-sized Companies
WordPress VIP
WordPress VIP
Score 9.4 out of 10
monday marketer
monday marketer
Score 9.4 out of 10
Enterprises
Tridion
Tridion
Score 9.3 out of 10
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Kentico Xperience
Score 8.8 out of 10
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User Ratings
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Likelihood to Recommend
8.3
(69 ratings)
6.0
(21 ratings)
Likelihood to Renew
5.7
(10 ratings)
9.4
(10 ratings)
Usability
8.2
(2 ratings)
9.7
(4 ratings)
Availability
-
(0 ratings)
9.0
(8 ratings)
Performance
-
(0 ratings)
8.2
(2 ratings)
Support Rating
8.4
(3 ratings)
8.9
(10 ratings)
Online Training
-
(0 ratings)
8.6
(2 ratings)
Implementation Rating
9.1
(1 ratings)
9.6
(6 ratings)
Product Scalability
7.6
(51 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Acquia Digital Experience PlatformAdobe Business Catalyst (Discontinued)
Likelihood to Recommend
Acquia
Acquia Cloud is well suited for organizations and teams without the ability to support their own hosting, such as on AWS, Digital Ocean, etc. If a team has the ability (and desire) to manage it themselves, I'm not sure I would recommend it. However, if your team needs reliable, hands-off Drupal hosting, I would definitely recommend Acquia Cloud. Once a deployment pipeline is configured, it's very nearly set-and-forget as far as server configuration is concerned
Read full review
Adobe
The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Read full review
Pros
Acquia
  • Easy to manage multiple environments and a team of Site Developers and Site Administrators
  • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
  • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
  • Excellent and responsive support
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Adobe
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
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Cons
Acquia
  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
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Adobe
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
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Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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Adobe
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
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Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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Adobe
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
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Reliability and Availability
Acquia
No answers on this topic
Adobe
very few issues with availability
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Performance
Acquia
No answers on this topic
Adobe
Very few issues
Read full review
Support Rating
Acquia
They are absolutely fabulous and have never dropped the ball in 8 years of us being on the platform. If it wasn't for Drupal 8/9 being unrealistically complicated compared to other offerings like Django/Wagtail we'd be still with Acquia and Drupal.
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Adobe
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
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Online Training
Acquia
No answers on this topic
Adobe
bcgurus.com kiyuco
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Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
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Adobe
Pretty easy to do
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Alternatives Considered
Acquia
We use AWS (a variety of services inside AWS) to host our less than mission-critical sites. These are great options for sites that are relatively simple, technically, and/or that can tolerate occasional problems. However, Acquia Digital Experience Platform does provide a level of concierge service that I have appreciated when it comes to running a highly available web application.
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Adobe
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
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Scalability
Acquia
Since the beginning of the website rebuild project, our agency gathered our needs and expectations. We also shared several technical or SEO specifications, and they have been able to fully adapt the software to our needs, in order to create a custom interface that we can easy use on a daily-basis.
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Adobe
It's easy to build small sites or large sites and there is lots of templating.
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Return on Investment
Acquia
  • It's done a really nice job of allowing us to focus on business-specific needs as opposed to infrastructure/security issues. The platform is rock solid from a support and security standpoint.
  • The ability to add automation and levels of personalization without having to break the bank has been a big boost to clients.
  • Unfortunately, our adoption of Site Studio was short-lived due to some inherent restrictions that limited the level of customization we were able to do.
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Adobe
  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
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ScreenShots