Acquia Digital Experience Platform vs. Clickability (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 7.7 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
Clickability (discontinued)
Score 7.0 out of 10
N/A
Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no longer available.N/A
Pricing
Acquia Digital Experience PlatformClickability (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformClickability (discontinued)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformClickability (discontinued)
Considered Both Products
Acquia Digital Experience Platform

No answer on this topic

Clickability (discontinued)
Chose Clickability (discontinued)
I have mainly worked with open source content management systems like Wordpress, Drupal and Joomla!. Clickability is far more customizable and elegant to code things yourself. The main downfall of Clickabliity is the lack of community developed modules and plugins. If there …
Top Pros
Top Cons
Features
Acquia Digital Experience PlatformClickability (discontinued)
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.3
49 Ratings
3% above category average
Clickability (discontinued)
6.9
5 Ratings
15% below category average
Role-based user permissions8.349 Ratings6.95 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.7
41 Ratings
5% below category average
Clickability (discontinued)
6.5
3 Ratings
17% below category average
API7.639 Ratings5.13 Ratings
Internationalization / multi-language7.732 Ratings8.02 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.7
43 Ratings
1% above category average
Clickability (discontinued)
6.7
5 Ratings
13% below category average
WYSIWYG editor7.631 Ratings6.85 Ratings
Code quality / cleanliness7.534 Ratings6.05 Ratings
Admin section7.942 Ratings7.04 Ratings
Page templates7.830 Ratings7.04 Ratings
Library of website themes7.426 Ratings5.93 Ratings
Mobile optimization / responsive design7.828 Ratings5.94 Ratings
Publishing workflow8.134 Ratings7.95 Ratings
Form generator7.724 Ratings7.01 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.6
35 Ratings
7% above category average
Clickability (discontinued)
6.7
5 Ratings
9% below category average
Content taxonomy8.028 Ratings6.85 Ratings
SEO support7.329 Ratings6.04 Ratings
Bulk management7.431 Ratings6.84 Ratings
Availability / breadth of extensions7.832 Ratings5.94 Ratings
Community / comment management7.826 Ratings8.04 Ratings
Best Alternatives
Acquia Digital Experience PlatformClickability (discontinued)
Small Businesses
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquia Digital Experience PlatformClickability (discontinued)
Likelihood to Recommend
8.1
(93 ratings)
7.0
(11 ratings)
Likelihood to Renew
7.5
(11 ratings)
5.5
(6 ratings)
Usability
7.9
(2 ratings)
7.5
(3 ratings)
Support Rating
8.7
(5 ratings)
7.6
(2 ratings)
Implementation Rating
9.1
(1 ratings)
7.3
(2 ratings)
Product Scalability
7.6
(73 ratings)
-
(0 ratings)
User Testimonials
Acquia Digital Experience PlatformClickability (discontinued)
Likelihood to Recommend
Acquia
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
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Discontinued Products
As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
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Pros
Acquia
  • It's fast, no lag time
  • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
  • Platform is very accessible to those who know how to manage the back end software.
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Discontinued Products
  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
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Cons
Acquia
  • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
  • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
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Discontinued Products
  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
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Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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Discontinued Products
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
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Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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Discontinued Products
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
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Support Rating
Acquia
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
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Discontinued Products
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
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Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
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Discontinued Products
Overall, it was pretty seemless to switch the sites over.
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Alternatives Considered
Acquia
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
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Discontinued Products
Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
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Scalability
Acquia
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
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Discontinued Products
No answers on this topic
Return on Investment
Acquia
  • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
  • Acquia SOLR search provided a much-improved search experience on our website.
  • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
  • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
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Discontinued Products
  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
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