55 Ratings
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Score 7.7 out of 100
29 Ratings
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Score 9 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
8.3
Drip Ecommerce CRM
Role-based user permissions
Acquia Digital Experience Platform
8.3
Drip Ecommerce CRM

Platform & Infrastructure

Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
API
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
Internationalization / multi-language
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM

Web Content Creation

Acquia Digital Experience Platform
8.5
Drip Ecommerce CRM
WYSIWYG editor
Acquia Digital Experience Platform
10.0
Drip Ecommerce CRM
Code quality / cleanliness
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
Admin section
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
Page templates
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
Library of website themes
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
Mobile optimization / responsive design
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
Publishing workflow
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
Form generator
Acquia Digital Experience Platform
6.0
Drip Ecommerce CRM

Web Content Management

Acquia Digital Experience Platform
8.4
Drip Ecommerce CRM
Content taxonomy
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
SEO support
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
Bulk management
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM
Availability / breadth of extensions
Acquia Digital Experience Platform
9.0
Drip Ecommerce CRM
Community / comment management
Acquia Digital Experience Platform
8.0
Drip Ecommerce CRM

Email & Online Marketing

Acquia Digital Experience Platform
Drip Ecommerce CRM
8.5
WYSIWYG email editor
Acquia Digital Experience Platform
Drip Ecommerce CRM
9.5
Dynamic content
Acquia Digital Experience Platform
Drip Ecommerce CRM
7.1
Ability to test dynamic content
Acquia Digital Experience Platform
Drip Ecommerce CRM
5.2
A/B testing
Acquia Digital Experience Platform
Drip Ecommerce CRM
9.0
Mobile optimization
Acquia Digital Experience Platform
Drip Ecommerce CRM
7.5
Email deliverability reporting
Acquia Digital Experience Platform
Drip Ecommerce CRM
10.0
List management
Acquia Digital Experience Platform
Drip Ecommerce CRM
10.0
Triggered drip sequences
Acquia Digital Experience Platform
Drip Ecommerce CRM
10.0

Reporting & Analytics

Acquia Digital Experience Platform
Drip Ecommerce CRM
7.1
Dashboards
Acquia Digital Experience Platform
Drip Ecommerce CRM
8.0
Standard reports
Acquia Digital Experience Platform
Drip Ecommerce CRM
8.0
Custom reports
Acquia Digital Experience Platform
Drip Ecommerce CRM
5.2

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Drip Ecommerce CRM Editions & Modules

Edition
Up to 500 people in account$191
550 - 2,000$291
2,001 - 5,000$891
5,001 - 8,000$1241
8,001 - 15,000$2091
15,001 - 22,500$3291
22,501 - 27,500$4091
27,501 - 35,000$5291
35,001 - 50,000$6991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
7.9
Drip Ecommerce CRM
9.5

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Drip Ecommerce CRM

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