Acquia Digital Experience Platform
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Top Rated
102 Ratings
Heroku Platform
160 Ratings

Acquia Digital Experience Platform

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Top Rated
102 Ratings
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Score 8.2 out of 100

Based on 102 reviews and ratings

Heroku Platform

160 Ratings
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Score 7.5 out of 100

Based on 160 reviews and ratings

Feature Set Ratings

    Platform-as-a-Service

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    7.5

    Heroku Platform

    75%
    Heroku Platform ranks higher in 11/11 features
    Heroku Platform ranks higher in 11/11 features

    Ease of building user interfaces

    N/A
    0 Ratings
    7.9
    79%
    27 Ratings

    Scalability

    N/A
    0 Ratings
    6.9
    69%
    44 Ratings

    Platform management overhead

    N/A
    0 Ratings
    8.1
    81%
    43 Ratings

    Workflow engine capability

    N/A
    0 Ratings
    7.0
    70%
    29 Ratings

    Platform access control

    N/A
    0 Ratings
    6.0
    60%
    43 Ratings

    Services-enabled integration

    N/A
    0 Ratings
    6.8
    68%
    42 Ratings

    Development environment creation

    N/A
    0 Ratings
    8.7
    87%
    39 Ratings

    Development environment replication

    N/A
    0 Ratings
    8.0
    80%
    38 Ratings

    Issue monitoring and notification

    N/A
    0 Ratings
    7.5
    75%
    42 Ratings

    Issue recovery

    N/A
    0 Ratings
    7.7
    77%
    39 Ratings

    Upgrades and platform fixes

    N/A
    0 Ratings
    8.0
    80%
    44 Ratings

    Attribute Ratings

    • Acquia Digital Experience Platform is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Heroku Platform is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.3

    Acquia Digital Experience Platform

    83%
    44 Ratings
    6.7

    Heroku Platform

    67%
    48 Ratings

    Likelihood to Renew

    9.0

    Acquia Digital Experience Platform

    90%
    9 Ratings
    9.5

    Heroku Platform

    95%
    6 Ratings

    Usability

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    9.2

    Heroku Platform

    92%
    17 Ratings

    Availability

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    8.0

    Heroku Platform

    80%
    2 Ratings

    Performance

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    9.0

    Heroku Platform

    90%
    2 Ratings

    Support Rating

    9.1

    Acquia Digital Experience Platform

    91%
    1 Rating
    8.7

    Heroku Platform

    87%
    38 Ratings

    Online Training

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    6.0

    Heroku Platform

    60%
    1 Rating

    Implementation Rating

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    9.0

    Heroku Platform

    90%
    6 Ratings

    Product Scalability

    7.6

    Acquia Digital Experience Platform

    76%
    27 Ratings

    Heroku Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    Acquia Digital Experience Platform

    Well suited for rapid development of applications and sites, ease of maintenance, security enhancements, and ease of patching. Drupal for global enterprise content strategy i.e. industrial robustness. DevOps is there but needs to be easier to integrate with other vendors. In my experience, Acquia Digital Experience Platform doesn't support well data-driven process definition, setup, and management from an application standpoint. In production, we expected the production environment to be separated from the non-production environnement, which was only possible at the logical level and not at the network level.

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    Olivier Parriche | TrustRadius Reviewer
    Olivier Parriche
    View all 44 answers on this topic

    Heroku Platform

    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 48 answers on this topic

    Pros

    Acquia Digital Experience Platform

    • Easy to manage multiple environments and a team of Site Developers and Site Administrators
    • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
    • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
    • Excellent and responsive support

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 44 answers on this topic

    Heroku Platform

    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 48 answers on this topic

    Cons

    Acquia Digital Experience Platform

    • Using the platform is not for the faint of heart. It takes some understanding of how a back-end system technology works to be able to get anything done or even know where to go.
    • Being able to verify DNS services is not easy to do. A digital market is required to do this with Facebook or Google from time to time but it is hidden from the non-tech user. I need to find a tech expert to do a simple task that is holding up the quality of our digital advertising. This is the way the digital world works and these capabilities need to be exposed and easy to verify by non-tech users quickly without the possibility of disrupting the system.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 44 answers on this topic

    Heroku Platform

    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.

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    Ben Gelsey | TrustRadius Reviewer
    Ben Gelsey
    View all 48 answers on this topic

    Pricing Details

    Acquia Digital Experience Platform

    General

    Free Trial
    —
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Acquia Digital Experience Platform Editions & Modules

    —
    Additional Pricing Details
    —

    Heroku Platform

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $85 per month

    Heroku Platform Editions & Modules

    Edition
    Production$25.001
    Advanced$250.001
    1. per month
    Additional Pricing Details
    —

    Likelihood to Renew

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.0
    Based on 9 answers
    As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier

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    Sean Hanford | TrustRadius Reviewer
    Sean Hanford
    View all 9 answers on this topic

    Heroku Platform

    Heroku Platform 9.5
    Based on 6 answers
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.

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    Mark Hutter | TrustRadius Reviewer
    Mark Hutter
    View all 6 answers on this topic

    Usability

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Heroku Platform

    Heroku Platform 9.2
    Based on 17 answers
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.

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    David Hart | TrustRadius Reviewer
    David Hart
    View all 17 answers on this topic

    Reliability and Availability

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Heroku Platform

    Heroku Platform 8.0
    Based on 2 answers
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.

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    David Hart | TrustRadius Reviewer
    David Hart
    View all 2 answers on this topic

    Performance

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Heroku Platform

    Heroku Platform 9.0
    Based on 2 answers
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.

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    David Hart | TrustRadius Reviewer
    David Hart
    View all 2 answers on this topic

    Support Rating

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.1
    Based on 1 answer
    The team is always there to support any issue. We had an issue around adding more code into the system and they supported us all the way through.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Heroku Platform

    Heroku Platform 8.7
    Based on 38 answers
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 38 answers on this topic

    Implementation Rating

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Heroku Platform

    Heroku Platform 9.0
    Based on 6 answers
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.

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    Willian Molinari | TrustRadius Reviewer
    Willian Molinari
    View all 6 answers on this topic

    Alternatives Considered

    Acquia Digital Experience Platform

    Acquia [Digital Experience Platform]'s offering is much for extendable, flexible, and scalable. The security is far beyond WP and it is much easier to extend than Magento was. Being able to have access to all these tools at an enterprise level, but still have them remain open source is really a huge advantage in my mind.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 44 answers on this topic

    Heroku Platform

    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.

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    Jonah Dempcy | TrustRadius Reviewer
    Jonah Dempcy
    View all 48 answers on this topic

    Scalability

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 7.6
    Based on 27 answers
    As stated in a previous answer, Acquia can truly scale from near the smallest use cases to the largest enterprise use cases. There may be simpler solutions on the small side, but I guarantee Acquia will still provide value for even the smallest sites through its platform and associated tools. And it has the robustness to handle large-scale implementations as well.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 27 answers on this topic

    Heroku Platform

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Acquia Digital Experience Platform

    • Acquia has a positive impact on our internal ROI for our own website.
    • Most of our clients also see a positive impact on ROI when using Acquia for their web platform. This does change based on the cost of the Acquia instance.
    • Acquia allows us to save time and money on client projects, allowing us to increase our margins.

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    Zach Ettelman | TrustRadius Reviewer
    Zach Ettelman
    View all 44 answers on this topic

    Heroku Platform

    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.

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    Emily Cooper | TrustRadius Reviewer
    Emily Cooper
    View all 48 answers on this topic

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