What users are saying about
55 Ratings
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Score 7.7 out of 100
8 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Kinsta

If you want to get a Wordpress website up and running quickly, easily, but don't have time to manage the security, harden the server, configure MySQL/MariaDB, or implement a caching system like Varnish. Also, be aware that Kinsta is more expensive than comparable solutions. However, if you want granular control over your server or your low on funds, [Kinsta] may not be the best option.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
8.3
Kinsta
Role-based user permissions
Acquia Digital Experience Platform
8.3
Kinsta

Platform & Infrastructure

Acquia Digital Experience Platform
8.0
Kinsta
API
Acquia Digital Experience Platform
8.0
Kinsta
Internationalization / multi-language
Acquia Digital Experience Platform
8.0
Kinsta

Web Content Creation

Acquia Digital Experience Platform
8.5
Kinsta
WYSIWYG editor
Acquia Digital Experience Platform
10.0
Kinsta
Code quality / cleanliness
Acquia Digital Experience Platform
9.0
Kinsta
Admin section
Acquia Digital Experience Platform
9.0
Kinsta
Page templates
Acquia Digital Experience Platform
8.0
Kinsta
Library of website themes
Acquia Digital Experience Platform
8.0
Kinsta
Mobile optimization / responsive design
Acquia Digital Experience Platform
9.0
Kinsta
Publishing workflow
Acquia Digital Experience Platform
9.0
Kinsta
Form generator
Acquia Digital Experience Platform
6.0
Kinsta

Web Content Management

Acquia Digital Experience Platform
8.4
Kinsta
Content taxonomy
Acquia Digital Experience Platform
9.0
Kinsta
SEO support
Acquia Digital Experience Platform
8.0
Kinsta
Bulk management
Acquia Digital Experience Platform
8.0
Kinsta
Availability / breadth of extensions
Acquia Digital Experience Platform
9.0
Kinsta
Community / comment management
Acquia Digital Experience Platform
8.0
Kinsta

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Kinsta

  • Excellent customer support! They are knowledgable, fast to respond, and often go above and beyond.
  • Simple pricing with generous benefits at each price point.
  • Very reliable service. They are quick to fix downtime issues.
Matthew Lundh | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Kinsta

  • It would be nice to be able to browse the file system in the web interface, similar to how Plesk does it
  • More in-depth analytics (breakdown by country, demo graph, etc)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Kinsta

No score
No answers yet
No answers on this topic

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Kinsta

Kinsta 10.0
Based on 2 answers
They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Matthew Lundh | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Kinsta

Our other websites are hosted on a variety of services. The majority are on an onsite host in Texas. The rest are distributed between Linode and DigitalOcean. The nice things about our onsite host and Linode and DigitalOcean is that we have complete control over our servers, our security, and what we're deploying. Costs are also much cheaper. However, it takes longer to deploy a web application due to having to configure everything from the ground up. And with Linode and DigitalOcean, depending on your traffic and your server configuration, costs can go up and down unexpectedly. Kinsta, on the other hand, is extremely easy to use, both in their admin interface and deploying a site quickly. You don't have to worry about configuring anything, including security. You can set it up and never worry about the backend again, as Kinsta takes care of it all, even updating Wordpress. However, be aware the costs are much higher for everything you're getting.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Kinsta

  • Reduced operating cost surrounding hosting
  • Reduced the number of staff needed to support clients
Aaron StPierre | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kinsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
7.9
Kinsta
9.2

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Kinsta

Support Rating

Acquia Digital Experience Platform
Kinsta
10.0

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