55 Ratings
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Score 7.7 out of 100
169 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
8.3
Magento Commerce, part of Adobe Commerce Cloud
Role-based user permissions
Acquia Digital Experience Platform
8.3
Magento Commerce, part of Adobe Commerce Cloud

Platform & Infrastructure

Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
API
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
Internationalization / multi-language
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud

Web Content Creation

Acquia Digital Experience Platform
8.5
Magento Commerce, part of Adobe Commerce Cloud
WYSIWYG editor
Acquia Digital Experience Platform
10.0
Magento Commerce, part of Adobe Commerce Cloud
Code quality / cleanliness
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
Admin section
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
Page templates
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
Library of website themes
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
Mobile optimization / responsive design
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
Publishing workflow
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
Form generator
Acquia Digital Experience Platform
6.0
Magento Commerce, part of Adobe Commerce Cloud

Web Content Management

Acquia Digital Experience Platform
8.4
Magento Commerce, part of Adobe Commerce Cloud
Content taxonomy
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
SEO support
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
Bulk management
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud
Availability / breadth of extensions
Acquia Digital Experience Platform
9.0
Magento Commerce, part of Adobe Commerce Cloud
Community / comment management
Acquia Digital Experience Platform
8.0
Magento Commerce, part of Adobe Commerce Cloud

Online Storefront

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.6
Product catalog & listings
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.2
Product management
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.0
Bulk product upload
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.5
Branding
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
6.1
Mobile storefront
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.3
Product variations
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.2
Website integration
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.3
Visual customization
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.2
CMS
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.3

Online Shopping Cart

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
5.9
Abandoned cart recovery
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
5.6
Checkout user experience
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
6.3

Online Payment System

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.0
eCommerce security
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.0

eCommerce Marketing

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
5.9
Promotions & discounts
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
5.4
Personalized recommendations
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
4.4
SEO
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.0

eCommerce Business Management

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.9
Multi-site management
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.6
Order processing
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.6
Inventory management
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.5
Shipping
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
7.5
Custom functionality
Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.4

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Online Training

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Magento Commerce, part of Adobe Commerce Cloud

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Commerce, part of Adobe Commerce Cloud Editions & Modules

Edition
Magneto Commerce Starter$1,6001
Magneto Commerce ProContact sales team
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
7.9
Magento Commerce, part of Adobe Commerce Cloud
8.0

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support Rating

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation Rating

Acquia Digital Experience Platform
Magento Commerce, part of Adobe Commerce Cloud
8.0

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