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Top Rated
79 Ratings
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Top Rated
722 Ratings

Acquia Digital Experience Platform

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Top Rated
79 Ratings
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Score 8.3 out of 100

Salesforce CMS

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Top Rated
722 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Security

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    8.5

    Salesforce CMS

    85%
    Salesforce CMS ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.5
    85%
    39 Ratings

    Platform & Infrastructure

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    8.0

    Salesforce CMS

    80%
    Salesforce CMS ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    8.0
    80%
    38 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.0
    80%
    29 Ratings

    Web Content Creation

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    7.6

    Salesforce CMS

    76%
    Salesforce CMS ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.4
    74%
    25 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.6
    76%
    31 Ratings

    Admin section

    N/A
    0 Ratings
    8.1
    81%
    31 Ratings

    Page templates

    N/A
    0 Ratings
    7.5
    75%
    31 Ratings

    Library of website themes

    N/A
    0 Ratings
    7.4
    74%
    21 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    7.1
    71%
    30 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.2
    82%
    26 Ratings

    Form generator

    N/A
    0 Ratings
    7.5
    75%
    28 Ratings

    Web Content Management

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    7.8

    Salesforce CMS

    78%
    Salesforce CMS ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    7.6
    76%
    26 Ratings

    SEO support

    N/A
    0 Ratings
    7.4
    74%
    25 Ratings

    Bulk management

    N/A
    0 Ratings
    7.8
    78%
    30 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    8.1
    81%
    30 Ratings

    Community / comment management

    N/A
    0 Ratings
    7.9
    79%
    32 Ratings

    Attribute Ratings

    • Acquia Digital Experience Platform is rated higher in 1 area: Support Rating
    • Acquia Digital Experience Platform and Salesforce CMS are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Acquia Digital Experience Platform

    84%
    37 Ratings
    8.4

    Salesforce CMS

    84%
    42 Ratings

    Likelihood to Renew

    9.0

    Acquia Digital Experience Platform

    90%
    9 Ratings

    Salesforce CMS

    N/A
    0 Ratings

    Usability

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    7.2

    Salesforce CMS

    72%
    8 Ratings

    Support Rating

    9.1

    Acquia Digital Experience Platform

    91%
    1 Rating
    8.0

    Salesforce CMS

    80%
    7 Ratings

    Product Scalability

    7.6

    Acquia Digital Experience Platform

    76%
    20 Ratings

    Salesforce CMS

    N/A
    0 Ratings

    Likelihood to Recommend

    Acquia Digital Experience Platform

    Well suited for rapid development of applications and sites, ease of maintenance, security enhancements, and ease of patching. Drupal for global enterprise content strategy i.e. industrial robustness. DevOps is there but needs to be easier to integrate with other vendors. In my experience, Acquia Digital Experience Platform doesn't support well data-driven process definition, setup, and management from an application standpoint. In production, we expected the production environment to be separated from the non-production environnement, which was only possible at the logical level and not at the network level.
    Olivier Parriche | TrustRadius Reviewer

    Salesforce CMS

    If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
    Alejandro Huerta | TrustRadius Reviewer

    Pros

    Acquia Digital Experience Platform

    • Easy to manage multiple environments and a team of Site Developers and Site Administrators
    • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
    • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
    • Excellent and responsive support
    Anonymous | TrustRadius Reviewer

    Salesforce CMS

    • Customer Relationship Management is made so much easier by using Salesforce. I love the ability to move between customer contacts easily and to chatter with my other teammates.
    • It’s so beneficial to have more industry data and to store it in Salesforce. From comparing my customers, I can make better recommendations as to what practices will be most beneficial and productive for them to use.
    • I love the integrations that I can use with Salesforce. It will document the communication I’ve had between customer contacts. It also documents tasks for me to complete regarding their implementations. I find it so easy to navigate to find good data.
    • In Salesforce I can also see the files and contractual agreements customers signed, and I love that it’s easy to find in their profiles. It’s helpful because sometimes my coworkers do not add the files to the google drive folders we use for storing customer facility data, so this is a great backup resource.
    Chauntée Nicole Clark | TrustRadius Reviewer

    Cons

    Acquia Digital Experience Platform

    • Using the platform is not for the faint of heart. It takes some understanding of how a back-end system technology works to be able to get anything done or even know where to go.
    • Being able to verify DNS services is not easy to do. A digital market is required to do this with Facebook or Google from time to time but it is hidden from the non-tech user. I need to find a tech expert to do a simple task that is holding up the quality of our digital advertising. This is the way the digital world works and these capabilities need to be exposed and easy to verify by non-tech users quickly without the possibility of disrupting the system.
    Anonymous | TrustRadius Reviewer

    Salesforce CMS

    • Platform is so robust it can be overwhelming when starting a report from scratch
    • Key words in the Search column have to be fairly specific
    • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
    Clay Coleman | TrustRadius Reviewer

    Pricing Details

    Acquia Digital Experience Platform

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Salesforce CMS

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.0
    Based on 9 answers
    As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
    Sean Hanford | TrustRadius Reviewer

    Salesforce CMS

    No score
    No answers yet
    No answers on this topic

    Usability

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Salesforce CMS

    Salesforce CMS 7.2
    Based on 8 answers
    It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.1
    Based on 1 answer
    The team is always there to support any issue. We had an issue around adding more code into the system and they supported us all the way through.
    Anonymous | TrustRadius Reviewer

    Salesforce CMS

    Salesforce CMS 8.0
    Based on 7 answers
    I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
    Melissa Kevra | TrustRadius Reviewer

    Alternatives Considered

    Acquia Digital Experience Platform

    Acquia [Digital Experience Platform]'s offering is much for extendable, flexible, and scalable. The security is far beyond WP and it is much easier to extend than Magento was. Being able to have access to all these tools at an enterprise level, but still have them remain open source is really a huge advantage in my mind.
    Anonymous | TrustRadius Reviewer

    Salesforce CMS

    Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
    Anonymous | TrustRadius Reviewer

    Scalability

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 7.6
    Based on 20 answers
    We do not use any of the proprietary features from Acquia [Digital Experience Platform], like Site Factory, that enable this. (I am allergic to proprietary.) But Drupal is inherently scaleable via multisite, and things like Single Sign On via contrib modules.
    Maria Greene | TrustRadius Reviewer

    Salesforce CMS

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Acquia Digital Experience Platform

    • Acquia has a positive impact on our internal ROI for our own website.
    • Most of our clients also see a positive impact on ROI when using Acquia for their web platform. This does change based on the cost of the Acquia instance.
    • Acquia allows us to save time and money on client projects, allowing us to increase our margins.
    Zach Ettelman | TrustRadius Reviewer

    Salesforce CMS

    • Since we are already a Salesforce shop, ROI is amazing since the CMS is already built into the platform. It frees up costs and resources that were spent on other CMS solutions.
    • There will be some costs involved when converting content away from things like Sharepoint, but the end rewards of platform consolidation will outweigh those costs.
    • Since it is already integrated into your Salesforce platform, support costs will go down and therefore have a positive ROI impact in that area.
    Anonymous | TrustRadius Reviewer

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