44 Ratings
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Score 7.6 out of 100
58 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
Alfresco Content Services
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
Alfresco Content Services

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
API
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Alfresco Content Services
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Alfresco Content Services
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Alfresco Content Services

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Alfresco Content Services
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Alfresco Content Services
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Alfresco Content Services

Enterprise Content Management

Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
8.2
Content capture & imaging
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.1
File sync, storage & archiving
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.4
Document management
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.4
Records management
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.1
Content search & retrieval
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.1
Enterprise content collaboration
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.4
Content publishing & creation
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
5.6
Security, risk management & information governance
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
8.8
Contract lifecycle management
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
5.6
Automated workflows
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.1
Artificial intelligence
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
8.0
Mobile support
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
5.9
Integration
Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
8.3

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Great support depends on SI chosen
Anonymous | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Alfresco Content Services

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.2
Alfresco Content Services
9.4

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Alfresco Content Services
9.0

Support Rating

Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.0

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Alfresco Content Services
9.0

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