44 Ratings
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Score 7.5 out of 100
5 Ratings
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Score 2.2 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Bloomreach Experience (brX)

Well suited for companies with low levels of resources who can dedicate time to business tools to operate them. Or just companies who want tools they don't need to dedicate time and resources to (this is purely for the SEO widgets, no other tools are offered by Bloomreach). The SEO widgets would be less appropriate if you already have related products /searches/terms on your pages as they then might clash.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
Bloomreach Experience (brX)
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
Bloomreach Experience (brX)

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
API
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Bloomreach Experience (brX)
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Bloomreach Experience (brX)
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Bloomreach Experience (brX)

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Bloomreach Experience (brX)
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience (brX)
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience (brX)

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Bloomreach Experience (brX)

  • Bloomreach does well with customization in data. Using Heatmap, I can look at analytics across any group of products, category, filters etc. It makes getting specific data and results much easier.
  • Compass is a great tool from Bloomreach because it's an area where I can find all of the data and analytics in one spot. My job requires me to look at past data and compare results to see what worked and didn't work and here I'm able to export data and save it for reference.
Anonymous | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Bloomreach Experience (brX)

  • We have occasionally seen old/removed products featured and linked in the Bloomreach widget, whereas you would only want live/active products linked - This led to 404 errors. Albeit this may be an issue in our integration as opposed to the tool - we are unsure.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Bloomreach Experience (brX)

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Bloomreach Experience (brX)

Google Analytics and Bloomreach have similarities in terms of discovering how customers shop on our website and looking at the conversation rate, bounce rate, etc. What I like about bloomreach is that it's more connected with our website I can see the data directly on it whenever I turn on the heat map functionally.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Bloomreach Experience (brX)

  • Helped with an increase in natural traffic, so we could make a saving on paid traffic activity
Anonymous | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Bloomreach Experience (brX)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bloomreach Experience (brX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Bloomreach Experience (brX)
8.0

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Bloomreach Experience (brX)

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