44 Ratings
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Score 7.5 out of 100
7 Ratings
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Score 8 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

The system is ideal if you want to reuse content easily. The "document type" logic, which is not page oriented, but content oriented is a clever and efficient way to build up "content bricks". This guarantees an ideal way to use the same content in different templates or even channels. It can also help to feed some mobile-apps as it is planned in our future online strategy
Laurent Vonach | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
Bloomreach Experience Manager (formerly Hippo)
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
Bloomreach Experience Manager (formerly Hippo)

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
API
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Bloomreach Experience Manager (formerly Hippo)
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Bloomreach Experience Manager (formerly Hippo)
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Bloomreach Experience Manager (formerly Hippo)

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Bloomreach Experience Manager (formerly Hippo)
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Bloomreach Experience Manager (formerly Hippo)
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Bloomreach Experience Manager (formerly Hippo)

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

  • High scalability and reuse of standard information architecture, templates and features in all countries: Every country will have his own channel, usually multi-language oriented. Product information will be very happy and reuse of content mandatory. The system therefore has to be very robust and scalable.
  • Good usability for back-end users: As more than hundred users will use the system on a daily basis, training had to be as minimal as possible. The backend has to be self-explanatory by itself. Hippo goes this way. If you can use a tree structure and a basic RTEditor, you are ready to use Hippo.
  • State of the art targeting tool: In order to address segmentation of users and to go beyond a simple layout relaunch, our Marketing Department needed a tool which can make use of Personas and build up complex dynamic criterias. Real time analysis of the users behaviors will provide insights and allow the company to build up effective CRM strategies.
Laurent Vonach | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

  • Hippo lacks some functionality in the backend to help writers, admins to collaborate. Some internal ticketing system for example would be ideal.
Laurent Vonach | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

Bloomreach Experience Manager (formerly Hippo) 10.0
Based on 1 answer
So far, Hippo is our ideal tool given its use of open standards which helps us to have a clear overview of what's coming next in the future Hippo releases. We are very confident in the future-readiness of the product
Laurent Vonach | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

Magnolia, Typo3, Drupal, Hybris, Intershop, RBS Change, Sitefinity, Liferay, Crownpeak, Ektron, EzPublish, Coremedia, Pironet, ModX,...We built up a requirement sheet and banished from the selection all CMS wich would not fullfill more than 2 "mandatory" features. Although Hippo did not perfom well in the collaborative features, its core features were going exactly toward our needs. Major focus was mutli-level architecture, scalability, native multi-languages capabilities and excellent roadmap for future releases. We needed a very active development schedule, especially in the field of targeting and real time analysis of users behaviors
Laurent Vonach | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Bloomreach Experience Manager (formerly Hippo)

  • As we can use one single instance of Hippo CMS to feed 50 different countries websites and more to come (extranets, special user restricted areas, B2B sites, etc), we can easily deploy it and maintenance costs are marginal now compared to the previous situation (different CMS in every country with local hosting, maintenance, etc).
  • As Hippo is future ready, countries are already setting up more complex and efficient digital campaigns. This was impossible before as our systems could not address these needs.
Laurent Vonach | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Bloomreach Experience Manager (formerly Hippo)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bloomreach Experience Manager (formerly Hippo)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Bloomreach Experience Manager (formerly Hippo)
10.0

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Bloomreach Experience Manager (formerly Hippo)
10.0

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Bloomreach Experience Manager (formerly Hippo)
10.0

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