44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Concrete5

If you have some knowledge of coding or website editing, Concrete5 is a great choice. You can go into their marketplace and find additional add-ons or modules that you would like to add to your site. If you are looking for a simple web site hosting service, this may not be the option for you.
Dave Becker | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
Concrete5
10.0
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
Concrete5
10.0

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
10.0
API
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
10.0
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
10.0

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Concrete5
9.0
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Concrete5
8.8
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
9.1
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
8.5
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
9.1
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
6.6
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
10.0
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
9.9
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Concrete5
9.7

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Concrete5
8.0
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
9.2
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
10.0
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
3.9
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Concrete5
8.2
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Concrete5
8.7

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Concrete5

  • Concrete5 provides a very easy interface for website owners/administrators. Adding pages and content is simple and straightforward.
  • Concrete5.7+ works well on mobile devices such as phones and tablets - including admin editing tools.
  • Concrete5 has a good user community and support forums, as well as paid add-ons which provide advanced functionality which other open-source CMSs can lack.
Tom Reitz | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Concrete5

  • Concrete5 uses Bootstrap in their UI so when developing themes that may also use Bootstrap there can be conflicts using the same classes. This has been solved somewhat in 5.7, however, by use of namespacing.
  • Concrete5's MVC structure is great in how easy you can override blocks. However, if you go nuts you can quickly rack up an obscene amount of stylesheet and "is" calls in the head of the document which can hurt performance.
  • It's been criticized for having a rather large amount of files, which can be a problem on cheaper shared hosting, but I can't speak to that personally. We've never had a problem.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Concrete5

Concrete5 9.9
Based on 22 answers
Its a very solid, very consistent package that never lets you down or leaves you frustrated. It gets a 10/10 because its so much better than anything else currently available. It also gets a 10/10 because, even if not compared to others, it does not leave you wanting for features or functionality. It is an excellent piece of software that will answer almost every CMS need.
John Smart | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Concrete5

Concrete5 9.0
Based on 12 answers
I have used it on over 30 projects in the past 3 years and it's still a pleasure to work in. Doesn't always have all the answers, no CMS does, but I still find it very easy to use from prototyping to working to final project. Also there is no problem working on a localhost then moving to a live site, like there is with WordPress. It's my go to app in my CMS quiver.
David Zizza | TrustRadius Reviewer

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Concrete5

Concrete5 10.0
Based on 1 answer
Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.
David Zizza | TrustRadius Reviewer

Performance

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Concrete5

Concrete5 9.0
Based on 1 answer
The site works extremely well, the front end flies, searches and form submissions are very fast indeed.The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!
John Smart | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Concrete5

Concrete5 10.0
Based on 3 answers
Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.
Kevin Call | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Concrete5

Concrete5 9.8
Based on 6 answers
Build off of an existing theme to speed up the creation of custom designed themed. Bootstrap is a good one but there are many others that are probably much simpler to build from than the Bootstrap one was. Make sure you host on a Unix/Linux server so you don't have to install PHP or MySQL separately. It's just smoother on those platforms.
Nathanael Girard | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Concrete5

Concrete5's UI is a bit more dated compared to WordPress, and the ecosystem for plugins is smaller. But out of the box, Concrete5 does more with its clean code than WordPress does. WordPress's UI and large plugin/community around it is its biggest strength as a product, not the underlying code.
Collin Berg | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Concrete5

  • Clients rarely require support with simple tasks such as updating pages allowing our developers to focus on higher value projects.
  • Cost reduction due to increased employee efficiency
  • Increased customer satisfaction as clients are able to have more control over their websites.
Anonymous | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Concrete5

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concrete5

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Concrete5
9.5

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Concrete5
9.9

Usability

Acquia Open Digital Experience Platform (DXP)
Concrete5
9.0

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Concrete5
10.0

Performance

Acquia Open Digital Experience Platform (DXP)
Concrete5
9.0

Support Rating

Acquia Open Digital Experience Platform (DXP)
Concrete5
10.0

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Concrete5
9.8

Add comparison