44 Ratings
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Score 7.5 out of 100
48 Ratings
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Score 3 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Ektron (Discontinued)

From what I have heard, Ektron is great for security (forms).I would still recommend looking at any other CMS over Ektron. It is by far the worst I have ever used and, unfortunately, continue to use. If you have a large team of well-trained content editors, each in charge of small portions of a website, I could see Ektron being useful. If you are a small business or don't have unlimited funds to waste on a poorly made product, use Wordpress, Drupal, or Concrete. If you would like something that works well and comes with few 'undocumented features,' use the aforementioned as well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
Ektron (Discontinued)
8.5
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
Ektron (Discontinued)
8.5

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
5.7
API
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
5.6
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
5.8

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Ektron (Discontinued)
5.3
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Ektron (Discontinued)
5.9
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
5.6
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
5.3
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
4.6
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
3.9
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
3.8
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
6.3
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Ektron (Discontinued)
6.8

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Ektron (Discontinued)
5.6
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
5.8
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
5.3
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
5.0
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Ektron (Discontinued)
5.6
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Ektron (Discontinued)
6.0

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Ektron (Discontinued)

  • Ektron CMS is reliable and performs well. Outages are extremely rare, and the site is fast.
  • The Ektron CMS content editor is easy to use, and updates can be made by non-technical people. The Ektron site synchronization process allows us to automatically publish updates every 30 minutes. This is very important to the resort's marketing efforts during the busy ski season.
  • This is straight from the marketing department: 'Ektron CMS is user friendly for non-technical people, and it allows us to be more effective in our marketing efforts.
Joy Kilmer | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Ektron (Discontinued)

  • The evolution of the product has focused on architecture and functionality that is of value in large distributed installations, but less so for smaller 1 or 2 server implementations.
  • Development of the back end authoring and administrative interface has lagged. It has received a cosmetic face lift over the years, but has received little attention in regards to ease-of-use and usability. To some degree, it has poor discoverability with many idiosyncratic UI conventions.
  • Our authors complain about learning and retaining the knowledge for using the authoring interface. In Ektron's usage model, it is a skilled role. We would prefer the authoring be more intuitive. I don't feel Ektron necessarily lags behind the competition in this area, but there is lots of room for improvement and differentiation here if they chose to make this a priority.
John Shea | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Ektron (Discontinued)

Ektron (Discontinued) 8.0
Based on 21 answers
Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
Anonymous | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Ektron (Discontinued)

Ektron (Discontinued) 6.2
Based on 4 answers
As both a manager of CMS content as well as a designer, I find the CMS to be intuitive and easy to understand. (They also have great documentation and customer support if you need it.)

Between the platform's functionality and Ektron's technical support, I use the CMS with confidence on a daily basis.
Jenn Murray | TrustRadius Reviewer

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Ektron (Discontinued)

Ektron (Discontinued) 9.2
Based on 4 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Ektron (Discontinued)

Ektron (Discontinued) 8.0
Based on 2 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray | TrustRadius Reviewer

Online Training

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Ektron (Discontinued)

Ektron (Discontinued) 7.5
Based on 2 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Ektron (Discontinued)

Ektron is part of our stable of products and depending on the organization we are serving could be recommended. The price point is higher and so tends towards the enterprise in terms of purchasers. Additionally, it fits better in less IT heavy environments than Sitecore. It's more robust than Sitefinity or Umbraco, but Sitefinity has an edge with pricing. EpiServer is a strong contender to Ektron with compelling features and authoring experience and more competitive pricing.
Patrick Poer | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Ektron (Discontinued)

  • Increased Efficiency - Authors can easily create content, submit it via workflow for approval and schedule move to production without having to rely on IT staff/schedule.
  • Time to Market - With the use of PageBuilder, Ektron has allowed customers to create custom landing pages/micro-sites with ease to (1) quickly respond to marketing/communication initiatives (2) use internal resources to save money versus having to request additional services from an outside partner.
Jonathan Graham | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Ektron (Discontinued)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ektron (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Ektron (Discontinued)
4.4

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Ektron (Discontinued)
8.0

Usability

Acquia Open Digital Experience Platform (DXP)
Ektron (Discontinued)
6.2

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Ektron (Discontinued)
9.2

Support Rating

Acquia Open Digital Experience Platform (DXP)
Ektron (Discontinued)
8.0

Online Training

Acquia Open Digital Experience Platform (DXP)
Ektron (Discontinued)
7.5

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Ektron (Discontinued)
8.0

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