44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
Sowmyamaruthi Lattala | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
API
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
Anonymous | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Arwa Nababteh | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
Julien Diet | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Jean-Luc Taillandier | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
6.0

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
5.7

Usability

Acquia Open Digital Experience Platform (DXP)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

Support Rating

Acquia Open Digital Experience Platform (DXP)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

Scalability

Acquia Open Digital Experience Platform (DXP)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

Add comparison