44 Ratings
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Score 7.5 out of 100
Top Rated
135 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Heroku Platform

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
Heroku Platform
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
Heroku Platform

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
API
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Heroku Platform
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Heroku Platform
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Heroku Platform

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Heroku Platform
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Heroku Platform
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Heroku Platform

Platform-as-a-Service

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.6
Ease of building user interfaces
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.7
Scalability
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.5
Platform management overhead
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.2
Workflow engine capability
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.3
Platform access control
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.2
Services-enabled integration
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.0
Development environment creation
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.1
Development environment replication
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.9
Issue monitoring and notification
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
7.9
Issue recovery
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.4
Upgrades and platform fixes
Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.7

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Heroku Platform

  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
Anonymous | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Heroku Platform

  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Ben Gelsey | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Heroku Platform

Heroku Platform 9.5
Based on 6 answers
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
Mark Hutter | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 9.1
Based on 17 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
David Hart | TrustRadius Reviewer

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 8.0
Based on 2 answers
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
David Hart | TrustRadius Reviewer

Performance

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 9.0
Based on 2 answers
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
David Hart | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 8.6
Based on 38 answers
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 9.0
Based on 6 answers
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
Willian Molinari | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Heroku Platform

Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
Jonah Dempcy | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Heroku Platform

  • Heroku allowed us to get up and running fast. Deployment was really easy and connecting to our codebase was, too. The deployment integration with GitHub is pretty slick.
  • The add-ons provisioning is so simple and the documentation is so thorough that, at least at first, it means you don't have to hire a dedicated devops person to manage this stuff.
  • Heroku has tools that allow the collaborators (those with access to the Heroku dashboard) to be able to quickly and easily do triage from just about anywhere, including your smartphone.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Heroku Platform

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Heroku Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Heroku Platform
9.1

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Heroku Platform
9.5

Usability

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.1

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.0

Performance

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.0

Support Rating

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
8.6

Online Training

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
6.0

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Heroku Platform
9.0

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