Acquia Digital Experience Platform vs. Ingeniux CMS

It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.

Incentivized

This is a CMS solution that uses ASP and now XSLT and ASP.NET MVC environment, so make sure your servers are Windows based. Also, be sure to speak about audits to your CMS environment, this can save you time, money and energy if you intend on developing anything custom in the future. The more prepared your environment, the smoother it is to use this powerful cms.

• It's fast, no lag time
• Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
• Platform is very accessible to those who know how to manage the back end software.

Incentivized

• Its dashboard is quite clear and visible.
• Its reports are very flexible and helpful for us since they contain all the information that is necessary.
• The content scheduling feature is good in facilitating us by publishing the content at the time we set.
• A content repository is amazing as it allows editing, tagging and managing, and storage of the published as well as scheduled publish content.

Incentivized

• Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
• Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.

Incentivized

• SEO Management - though our courses are not available free publicly but still within our systems a better search engine for the courses and its content could work very well.
• Ingeniux could be more interactive when it comes to exporting/importing documents.

Incentivized

We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.

Incentivized

IGX CMS is a stable product and IGX is a stable company with several other offerings that pair with the CMS including an LMS and CRM (among others).

Incentivized

It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced

Incentivized

Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch

Incentivized

Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.

Incentivized

It was implemented when I got there. I don't know how it was prior.

Incentivized

We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.

Incentivized

I have only used the free versions of the other softwares. My Ingeniux CMS experience was much better but I had the paid version

Incentivized

The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.

Incentivized

• Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
• Acquia SOLR search provided a much-improved search experience on our website.
• Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
• We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.

Incentivized

• Company employees can easily locate product documentation now. Our team doesn't have to field nearly as many pings and calls from people looking for content.
• The writers can manage the content much more easily now. For example, multiple writers can work on individual topics as opposed to passing around Word files.
• We can single-source content that is duplicated across the site. This is a huge time saver.