What users are saying about
42 Ratings
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Score 7.3 out of 101
60 Ratings
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Score 8 out of 101

Likelihood to Recommend

Acquia

How much money do you have, and how much support do you need?Those are the biggest questions that you need to ask yourself when determining if you want to procure Acquia services. The cost for us was low compared to paying our own employees to run the type of system provided to us by Acquia. But the cost would be much higher for non-enterprise customers who are just looking to have their sites hosted for them. In the end, you get what you pay for - world-class Drupal hosting backed by highly effective customer support.
Eric Steinborn profile photo

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Feature Rating Comparison

Security

Acquia
7.6
Adobe Business Catalyst (Discontinued)
Role-based user permissions
Acquia
7.6
Adobe Business Catalyst (Discontinued)

Platform & Infrastructure

Acquia
8.5
Adobe Business Catalyst (Discontinued)
6.5
API
Acquia
8.8
Adobe Business Catalyst (Discontinued)
7.6
Internationalization / multi-language
Acquia
8.1
Adobe Business Catalyst (Discontinued)
Role-based workflow & approvals
Acquia
Adobe Business Catalyst (Discontinued)
7.0
Customizability
Acquia
Adobe Business Catalyst (Discontinued)
6.0
Integration with Salesforce.com
Acquia
Adobe Business Catalyst (Discontinued)
5.5

Web Content Creation

Acquia
7.5
Adobe Business Catalyst (Discontinued)
WYSIWYG editor
Acquia
8.0
Adobe Business Catalyst (Discontinued)
Code quality / cleanliness
Acquia
9.0
Adobe Business Catalyst (Discontinued)
Admin section
Acquia
7.7
Adobe Business Catalyst (Discontinued)
Page templates
Acquia
8.0
Adobe Business Catalyst (Discontinued)
Library of website themes
Acquia
6.0
Adobe Business Catalyst (Discontinued)
Mobile optimization / responsive design
Acquia
7.0
Adobe Business Catalyst (Discontinued)
Publishing workflow
Acquia
8.0
Adobe Business Catalyst (Discontinued)
Form generator
Acquia
6.0
Adobe Business Catalyst (Discontinued)

Web Content Management

Acquia
8.6
Adobe Business Catalyst (Discontinued)
Content taxonomy
Acquia
8.0
Adobe Business Catalyst (Discontinued)
SEO support
Acquia
9.1
Adobe Business Catalyst (Discontinued)
Bulk management
Acquia
7.9
Adobe Business Catalyst (Discontinued)
Availability / breadth of extensions
Acquia
9.2
Adobe Business Catalyst (Discontinued)
Community / comment management
Acquia
8.6
Adobe Business Catalyst (Discontinued)

Email & Online Marketing

Acquia
Adobe Business Catalyst (Discontinued)
6.6
WYSIWYG email editor
Acquia
Adobe Business Catalyst (Discontinued)
2.4
Dynamic content
Acquia
Adobe Business Catalyst (Discontinued)
9.0
Ability to test dynamic content
Acquia
Adobe Business Catalyst (Discontinued)
7.8
Landing pages
Acquia
Adobe Business Catalyst (Discontinued)
6.9
A/B testing
Acquia
Adobe Business Catalyst (Discontinued)
7.0
Mobile optimization
Acquia
Adobe Business Catalyst (Discontinued)
8.0
Email deliverability
Acquia
Adobe Business Catalyst (Discontinued)
8.1
List management
Acquia
Adobe Business Catalyst (Discontinued)
3.1
Triggered drip sequences
Acquia
Adobe Business Catalyst (Discontinued)
6.8

Lead Management

Acquia
Adobe Business Catalyst (Discontinued)
1.7
Lead nurturing
Acquia
Adobe Business Catalyst (Discontinued)
1.7
Lead scoring and grading
Acquia
Adobe Business Catalyst (Discontinued)
2.2
Data quality management
Acquia
Adobe Business Catalyst (Discontinued)
1.4
Automated sales alerts and tasks
Acquia
Adobe Business Catalyst (Discontinued)
1.7

Campaign Management

Acquia
Adobe Business Catalyst (Discontinued)
2.4
Calendaring
Acquia
Adobe Business Catalyst (Discontinued)
2.4
Event/webinar marketing
Acquia
Adobe Business Catalyst (Discontinued)
2.3

Social Media Marketing

Acquia
Adobe Business Catalyst (Discontinued)
8.2
Social sharing and campaigns
Acquia
Adobe Business Catalyst (Discontinued)
7.8
Social profile integration
Acquia
Adobe Business Catalyst (Discontinued)
8.6

Reporting & Analytics

Acquia
Adobe Business Catalyst (Discontinued)
7.0
Dashboards
Acquia
Adobe Business Catalyst (Discontinued)
8.0
Standard reports
Acquia
Adobe Business Catalyst (Discontinued)
7.0
Custom reports
Acquia
Adobe Business Catalyst (Discontinued)
6.0

Pros

Acquia

  • Drupal knowledge.
  • Good Development tools for code and environment management.
No photo available

Adobe Business Catalyst (Discontinued)

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo

Cons

Acquia

  • Account support is limited on the Cloud Professional plan and requires you to purchase support tickets for the smallest issues, whereas other providers usually provide basic support free of charge.
  • Acquia is very expensive, so unless you're an enterprise level partner, then it is likely out of your budget.
  • The online documentation could use a refresh in design and can be frustrating to search through for answers.
Kyle Taylor profile photo

Adobe Business Catalyst (Discontinued)

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo

Likelihood to Renew

Acquia

Acquia 10.0
Based on 8 answers
Drupal is designed to grow with our changing needs and technology trends. Our hope is that as new features are needed, we'll be able to adapt as we grow
Chris Hood profile photo

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo

Usability

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

Reliability and Availability

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Performance

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Support

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo

Online Training

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Implementation

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Alternatives Considered

Acquia

I have used Pantheon for almost as long as I have used Acquia. Many colleges and universities will use sub-sites in Drupal either as a separator for each department, or possibly for targeted marketing campaigns. One of the biggest reason we tend to use Acquia over Pantheon for these clients is that Pantheon does not support Drupal sub-sites. So, there is an added cost to the client each time they want to spin up another site based on their base Drupal installation. The admin UI for Pantheon is similar to Acquia's, but they take a more hands-on / hands-off approach when it comes to core Drupal upgrades. Pantheon uses their own software called Terminus to help interface between the developer and the server. By them managing the Drupal core files, you, as a developer just need to understand that you can not update your copy of the site locally, when an updated version of Drupal is released. All of your custom and contributed modules are your responsibility (as they should be), but you just need to be aware that your commits will be rejected if they contain core Drupal updates.
Sean Hanford profile photo

Adobe Business Catalyst (Discontinued)

I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Jerry Dever profile photo

Scalability

Acquia

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Return on Investment

Acquia

  • Team time spent on deployment process is greatly reduced.
  • Reliable and scalable environment.
Lincoln Souza profile photo

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo

Screenshots

Acquia

Adobe Business Catalyst (Discontinued)

Pricing Details

Acquia

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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