What users are saying about
40 Ratings
51 Ratings
40 Ratings
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Score 7.9 out of 101
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

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Likelihood to Recommend

Acquia

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman profile photo

SAP Hybris

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
No photo available

Feature Rating Comparison

Security

Acquia
8.8
SAP Hybris
Role-based user permissions
Acquia
8.8
SAP Hybris

Platform & Infrastructure

Acquia
8.5
SAP Hybris
API
Acquia
9.0
SAP Hybris
Internationalization / multi-language
Acquia
8.1
SAP Hybris

Web Content Creation

Acquia
7.4
SAP Hybris
WYSIWYG editor
Acquia
8.0
SAP Hybris
Code quality / cleanliness
Acquia
8.9
SAP Hybris
Admin section
Acquia
7.8
SAP Hybris
Page templates
Acquia
8.0
SAP Hybris
Library of website themes
Acquia
6.0
SAP Hybris
Mobile optimization / responsive design
Acquia
7.0
SAP Hybris
Publishing workflow
Acquia
7.8
SAP Hybris
Form generator
Acquia
6.1
SAP Hybris

Web Content Management

Acquia
8.5
SAP Hybris
Content taxonomy
Acquia
8.0
SAP Hybris
SEO support
Acquia
9.1
SAP Hybris
Bulk management
Acquia
7.7
SAP Hybris
Availability / breadth of extensions
Acquia
9.1
SAP Hybris
Community / comment management
Acquia
8.6
SAP Hybris

Online Storefront

Acquia
SAP Hybris
9.5
Product catalog & listings
Acquia
SAP Hybris
9.6
Product management
Acquia
SAP Hybris
9.7
Bulk product upload
Acquia
SAP Hybris
9.2
Branding
Acquia
SAP Hybris
9.4
Mobile storefront
Acquia
SAP Hybris
9.6
Product variations
Acquia
SAP Hybris
9.7
Website integration
Acquia
SAP Hybris
10.0
Visual customization
Acquia
SAP Hybris
9.0
CMS
Acquia
SAP Hybris
9.0

Online Shopping Cart

Acquia
SAP Hybris
9.2
Abandoned cart recovery
Acquia
SAP Hybris
9.1
Checkout user experience
Acquia
SAP Hybris
9.3

Online Payment System

Acquia
SAP Hybris
9.7
eCommerce security
Acquia
SAP Hybris
9.7

eCommerce Marketing

Acquia
SAP Hybris
9.3
Promotions & discounts
Acquia
SAP Hybris
9.0
Personalized recommendations
Acquia
SAP Hybris
8.8
SEO
Acquia
SAP Hybris
10.0

eCommerce Business Management

Acquia
SAP Hybris
9.5
Multi-site management
Acquia
SAP Hybris
9.9
Order processing
Acquia
SAP Hybris
9.6
Inventory management
Acquia
SAP Hybris
9.0
Shipping
Acquia
SAP Hybris
9.5
Custom functionality
Acquia
SAP Hybris
9.7

Pros

  • Hosting
  • Support
  • Specially tuned environments
Eric Steinborn profile photo
  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop profile photo

Cons

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn profile photo
  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
Acquia makes Drupal better and contributes significantly to the development of the project. The people are great and we are happy to be a partner
Ivo Radulovski profile photo
SAP Hybris9.3
Based on 2 answers
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers profile photo

Usability

No score
No answers yet
No answers on this topic
SAP Hybris7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers profile photo

Implementation

No score
No answers yet
No answers on this topic
SAP Hybris8.0
Based on 1 answer
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers profile photo

Alternatives Considered

Acquia is a leader in managed Drupal hosting, knowledge and supporting infrastructure.
Jason Smith profile photo
SAP Hybris has many more improved features deployed to use with its e-commerce functionality. You can easily track the product right from sale all the way to its shipping. Along with these details available in Hybris, it has different extensions with the modularity and the framework to develop new features according to your business needs.
Pradeep Bele profile photo

Return on Investment

  • Completely negated any dev time troubleshooting the platform, freeing us up to develop the website.
Andy Thornton profile photo
  • It helped us set up an online shop. It works and generates profit.
Bora Aymete profile photo

Screenshots

Acquia
SAP Hybris

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Hybris

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details