What users are saying about
41 Ratings
11 Ratings
41 Ratings
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Score 7.9 out of 101
11 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

Acquia

It is particularly useful for quickly setting up environments that need significant customization and set up for continuous delivery. I would say Acquia is less appropriate for smaller scale sites that wouldn't necessarily need the separated environments.
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IBM ECM

Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
Gary Douglas profile photo

Feature Rating Comparison

Security

Acquia
8.7
IBM ECM
Role-based user permissions
Acquia
8.7
IBM ECM

Platform & Infrastructure

Acquia
8.5
IBM ECM
API
Acquia
9.0
IBM ECM
Internationalization / multi-language
Acquia
8.1
IBM ECM

Web Content Creation

Acquia
7.5
IBM ECM
WYSIWYG editor
Acquia
8.0
IBM ECM
Code quality / cleanliness
Acquia
8.9
IBM ECM
Admin section
Acquia
7.8
IBM ECM
Page templates
Acquia
8.0
IBM ECM
Library of website themes
Acquia
6.0
IBM ECM
Mobile optimization / responsive design
Acquia
7.0
IBM ECM
Publishing workflow
Acquia
7.9
IBM ECM
Form generator
Acquia
6.0
IBM ECM

Web Content Management

Acquia
8.5
IBM ECM
Content taxonomy
Acquia
8.0
IBM ECM
SEO support
Acquia
9.1
IBM ECM
Bulk management
Acquia
7.8
IBM ECM
Availability / breadth of extensions
Acquia
9.2
IBM ECM
Community / comment management
Acquia
8.6
IBM ECM

Pros

  • Hosting
  • Support
  • Specially tuned environments
Eric Steinborn profile photo
  • IBM Case Manager is effective at taking complex processes with a lot of parallel activities and automating them into a seamless solution to improve productivity, information accuracy and retention of information.
  • Processes can be broken down into defined roles and tasks making it easier for companies to understand how transactions flow through their organization.
  • IBM Enterprise Content Management has become a robust suite of complimentary products so there is a "cafeteria plan" to choose from that allows a company to craft a solution that will align tremendously well with their business needs.
Scott Maloney profile photo

Cons

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn profile photo
  • In terms of weaknesses or negatives associated with using IBM products, to me only the cost and complexity are barriers. The cost puts these solutions out of the range of many mid-size to smaller companies who could benefit from the solutions provided by their products. As a Systems Engineer with responsibility to design and deploy solutions, the learning curve is steep and lengthy. Well worth the effort, but it requires a commitment and dedication.
  • With regards to that, I'm always challenged when learning the technology.
Gary Douglas profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford profile photo
IBM ECM8.6
Based on 6 answers
For all the things I have already mentioned. As far as I am concerned, for large enterprise deployments of content management systems, there just is no better player in the industry. They have and create excellent products that WORK, and the support and enthusiasm we get from the parent is sensational.
Gary Douglas profile photo

Usability

No score
No answers yet
No answers on this topic
IBM ECM7.3
Based on 1 answer
The end-user experience is excellent. The Administration experience needs some more work.
Eric Walk profile photo

Alternatives Considered

Acquia has a much easier path for procurement through the GSA contract. Pantheon didn't have an avenue to purchase through the GSA, which severely limited our ability to procure their product. Pantheon has a few extra features which Acquia has yet to develop like true multi-dev, allowing users to test out their changes on their own servers in the cloud. This is incredibly useful since windows Drupal development is typically very slow, even with the Acquia Dev Desktop software.
Eric Steinborn profile photo
Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
Gary Douglas profile photo

Return on Investment

  • Increased efficiency for developers
  • Less reliance on internal staff for support
  • Lower cost of Acquia vs. cost of self hosting/support
Eric Steinborn profile photo
  • We have not run the numbers for our clients, but there is no question that the groups we have helped with systems deployments experience a number of improvements. Many of the most obvious are reduced costs associated with storage and disposal, reduced costs associated with task processing time and overall process duration, increased productivity through visibility into bottlenecks and the correction of work slowdowns due to bottlenecks, and better visibility into actual production within the organization for reporting purposes.
Gary Douglas profile photo

Screenshots

Acquia
IBM ECM

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details