What users are saying about
41 Ratings
41 Ratings
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Score 7.9 out of 101
103 Ratings
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Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Acquia

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman profile photo

Influitive AdvocateHub

AdvocateHub is an awesome platform for engaging your customers and identifying advocates or fans who you may not have known or been aware of. It is a budget friendly platform for companies of all sizes. Since it is so easy to use it is well suited for small to large teams. Our marketing team is less than 5 people, but we are able to share the workload and since the platform is so easy to use it is not time consuming, which allows us to add content, build challenges and respond to inquiries in a timely manner. Some executives may feel that you have to have a dedicated resource to manage the program. I have launched two Customer Advocacy Programs using Influitive AdvocateHub and both times, the program was managed by multiple shared resources and it works.
Tracy Staniland profile photo

Feature Rating Comparison

Security

Acquia
8.8
Influitive AdvocateHub
Role-based user permissions
Acquia
8.8
Influitive AdvocateHub

Platform & Infrastructure

Acquia
8.5
Influitive AdvocateHub
API
Acquia
9.0
Influitive AdvocateHub
Internationalization / multi-language
Acquia
8.1
Influitive AdvocateHub

Web Content Creation

Acquia
7.5
Influitive AdvocateHub
WYSIWYG editor
Acquia
8.0
Influitive AdvocateHub
Code quality / cleanliness
Acquia
8.9
Influitive AdvocateHub
Admin section
Acquia
7.8
Influitive AdvocateHub
Page templates
Acquia
8.0
Influitive AdvocateHub
Library of website themes
Acquia
6.0
Influitive AdvocateHub
Mobile optimization / responsive design
Acquia
7.0
Influitive AdvocateHub
Publishing workflow
Acquia
7.9
Influitive AdvocateHub
Form generator
Acquia
6.1
Influitive AdvocateHub

Web Content Management

Acquia
8.5
Influitive AdvocateHub
Content taxonomy
Acquia
8.0
Influitive AdvocateHub
SEO support
Acquia
9.1
Influitive AdvocateHub
Bulk management
Acquia
7.7
Influitive AdvocateHub
Availability / breadth of extensions
Acquia
9.1
Influitive AdvocateHub
Community / comment management
Acquia
8.6
Influitive AdvocateHub

Pros

  • Simplifies installation of Drupal sites with one-click installations.
  • Development, staging, and production environments for a best-practice web development.
  • Access to git repos, databases, and backups that are all managed within the interface.
No photo available
  • The Influitive team is extremely knowledgeable and experienced. The onboarding and implementation teams work alongside your team to ensure that you are able to deploy and get up n' running quickly with your program. Their client facing webinars are really helpful as they provide best practices and tips on how to develop your program to meet your overall goals and objectives. Also, their Client Success team is very helpful. During our bi-weekly calls, they provide us recommendations on future programs, share successes that other clients have achieved because we might want to consider running similar campaigns to meet our goals, provide campaign/challenge samples - content and creative, and can show you on the fly how to do something in the platform. The team is awesome!
  • The software is super easy to use. It is very intuitive. Also, the challenge templates that they have available in the platform are super helpful. You can use the templates or start with a template and customize it to meet your needs. Either way creating and publishing challenges is real easy.
  • The Influitive support team is awesome. They are super responsive and very helpful. They are the best support team that I have engaged with. Their knowledge base is extensive and if you can't find the information you are seeking their team will respond within a couple of hours.
  • Overall, the combination of the software and the teams's knowledge make using Influitive AdvocateHub very easy. Of course you have to put some time and effort into developing the overall program, but having the support of the Influitive team allows you to focus on the strategy.
Tracy Staniland profile photo

Cons

  • "Scheduled" maintenance windows are often non-negotiable, vague and too abrupt.
  • The support escalation is slower than would be expected from a provider focused on enterprise availability.
  • The platform is rigidly composed in a way that serves Acquia's need to serve a wide customer base, and is thus sometimes not ideal for your use case.
Jason Smith profile photo
  • Reporting could use some improvement - sometimes it can be difficult to figure out the best way to get the data needed. There are few different ways to pull reports, so sometimes it feels complex.
  • Being able to have more flexibility with the positioning of the challenges on the advocate view would be great. If you could move around the challenges by dragging them, that would improve the usability.
Tracy Staniland profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford profile photo
Influitive AdvocateHub9.1
Based on 29 answers
So far, we are very pleased with the product and excited about how we can make use of it going forward. The only reason we wouldn't renew is if, over time, we could not assign actual revenue to the product down the road. Apart from revenue there would still be an incredible amount of value tied to brand loyalty, customer generated content, product feedback, brand awareness and so forth. But in the end, we have to be able to tie dollars to this product as well
Liz Richardson profile photo

Usability

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.2
Based on 4 answers
Intuitive UI, great reporting and tons of templates to get started.
Farkhanda Zhublawar profile photo

Support

No score
No answers yet
No answers on this topic
Influitive AdvocateHub8.9
Based on 10 answers
It's a bit repetitive, but like I said in previous questions, the support is amazing and unmatched. Has the best professionals for every problem.
Vanessa Gómez profile photo

Online Training

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 4 answers
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
Jessica Mitchell profile photo

Implementation

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 3 answers
The process of implementing my AdvocateHub was pain free mainly due to the fact that Influitive coached me through the process
Jessica Mitchell profile photo

Alternatives Considered

Acquia is a leader in managed Drupal hosting, knowledge and supporting infrastructure.
Jason Smith profile photo
I evaluated nearly 10 different competitors, and AdvocateHub/Influitive was far and wide the best choice, hands down. A bit pricey, but, worth it. We chose them for the fact that they are industry standard, customer support was amazing, analytics and reporting was robust, they're willing to work with you, among many, many other decisions.
Alex Wagner profile photo

Scalability

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 2 answers
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
Liz Pedro profile photo

Return on Investment

  • Rapid prototyping and feature development is simpler with Drupal and the Acquia platform is simple to extend for experimental sites.
  • By leveraging the enterprise hosting platform, we could focus on the feature development during the initial build out of the site, deferring the hosting complexities to a time when we would have more bandwidth.
Jason Smith profile photo
  • As stated before, using the AdvocateHub has significantly reduced the amount of time needed to find the right customer voice at the right time. This goes all the way from a conference speaker to a prospect reference call to someone sharing their love of our product on a third-party forum. The engagement is real-time and the customer is able to gather a token of our appreciation immediately.
  • In the past, we have had a hard time finding case study opportunities. It's often hard to know who is using your product in a way that you would like to share with other or who is using your product to the full extent of its potential. Your front line folks who hear such stories, such as Sales and Support, may not always ask for those valuable quotes or stories. With AdvocateHub, we have dozens of customers asking to do case studies with us and hundreds of customers offering public quotes regarding our product.
  • We are still in the early stages of using this product, but we hope that with the flood of customer referrals we've been able to capture with this platform will soon translate into dollars which is our ultimate goal.
Liz Richardson profile photo

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Influitive AdvocateHub

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
To learn more about AdvocateHub pricing, please reach out to a member of our sales team.