Acquia

39 Ratings
Score 7.7 out of 101

Magento Commerce Cloud (formerly Magento)

141 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Acquia

How much money do you have, and how much support do you need?Those are the biggest questions that you need to ask yourself when determining if you want to procure Acquia services. The cost for us was low compared to paying our own employees to run the type of system provided to us by Acquia. But the cost would be much higher for non-enterprise customers who are just looking to have their sites hosted for them. In the end, you get what you pay for - world-class Drupal hosting backed by highly effective customer support.
Eric Steinborn profile photo

Magento Commerce Cloud (formerly Magento)

I would recomment Magento for someone who needs a store for multiple countries very quickly, who will manage lots of stock and who will have huge pockets for buying services (design, modifications, etc.) and plugins. You'll need them.Besides that, I wouldn't recommend it. It eats servers, it's hard to maintain, hard to start with, hard to modify... there are many sweet alternatives if you don't want to be a HUGE megastore. WooCommerce, Shopify... even PrestaShop (which I tried a couple years ago and didn't like much) seems better suited.
No photo available

Feature Rating Comparison

Security

Acquia
8.9
Magento Commerce Cloud (formerly Magento)
Role-based user permissions
Acquia
8.9
Magento Commerce Cloud (formerly Magento)

Platform & Infrastructure

Acquia
8.5
Magento Commerce Cloud (formerly Magento)
API
Acquia
9.0
Magento Commerce Cloud (formerly Magento)
Internationalization / multi-language
Acquia
8.1
Magento Commerce Cloud (formerly Magento)

Web Content Creation

Acquia
7.4
Magento Commerce Cloud (formerly Magento)
WYSIWYG editor
Acquia
8.0
Magento Commerce Cloud (formerly Magento)
Code quality / cleanliness
Acquia
8.8
Magento Commerce Cloud (formerly Magento)
Admin section
Acquia
7.8
Magento Commerce Cloud (formerly Magento)
Page templates
Acquia
8.0
Magento Commerce Cloud (formerly Magento)
Library of website themes
Acquia
6.0
Magento Commerce Cloud (formerly Magento)
Mobile optimization / responsive design
Acquia
7.0
Magento Commerce Cloud (formerly Magento)
Publishing workflow
Acquia
7.8
Magento Commerce Cloud (formerly Magento)
Form generator
Acquia
6.1
Magento Commerce Cloud (formerly Magento)

Web Content Management

Acquia
8.5
Magento Commerce Cloud (formerly Magento)
Content taxonomy
Acquia
8.0
Magento Commerce Cloud (formerly Magento)
SEO support
Acquia
9.0
Magento Commerce Cloud (formerly Magento)
Bulk management
Acquia
7.7
Magento Commerce Cloud (formerly Magento)
Availability / breadth of extensions
Acquia
9.1
Magento Commerce Cloud (formerly Magento)
Community / comment management
Acquia
8.5
Magento Commerce Cloud (formerly Magento)

Online Storefront

Acquia
Magento Commerce Cloud (formerly Magento)
7.4
Product catalog & listings
Acquia
Magento Commerce Cloud (formerly Magento)
8.1
Product management
Acquia
Magento Commerce Cloud (formerly Magento)
8.3
Bulk product upload
Acquia
Magento Commerce Cloud (formerly Magento)
7.1
Branding
Acquia
Magento Commerce Cloud (formerly Magento)
7.2
Mobile storefront
Acquia
Magento Commerce Cloud (formerly Magento)
7.4
Product variations
Acquia
Magento Commerce Cloud (formerly Magento)
7.8
Website integration
Acquia
Magento Commerce Cloud (formerly Magento)
7.5
Visual customization
Acquia
Magento Commerce Cloud (formerly Magento)
7.1
CMS
Acquia
Magento Commerce Cloud (formerly Magento)
5.9

Online Shopping Cart

Acquia
Magento Commerce Cloud (formerly Magento)
6.2
Abandoned cart recovery
Acquia
Magento Commerce Cloud (formerly Magento)
6.0
Checkout user experience
Acquia
Magento Commerce Cloud (formerly Magento)
6.4

Online Payment System

Acquia
Magento Commerce Cloud (formerly Magento)
7.9
eCommerce security
Acquia
Magento Commerce Cloud (formerly Magento)
7.9

eCommerce Marketing

Acquia
Magento Commerce Cloud (formerly Magento)
7.4
Promotions & discounts
Acquia
Magento Commerce Cloud (formerly Magento)
8.2
Personalized recommendations
Acquia
Magento Commerce Cloud (formerly Magento)
6.8
SEO
Acquia
Magento Commerce Cloud (formerly Magento)
7.1

eCommerce Business Management

Acquia
Magento Commerce Cloud (formerly Magento)
7.8
Multi-site management
Acquia
Magento Commerce Cloud (formerly Magento)
8.1
Order processing
Acquia
Magento Commerce Cloud (formerly Magento)
8.2
Inventory management
Acquia
Magento Commerce Cloud (formerly Magento)
7.9
Shipping
Acquia
Magento Commerce Cloud (formerly Magento)
7.4
Custom functionality
Acquia
Magento Commerce Cloud (formerly Magento)
7.3

Pros

  • Provides a dev, test, and live environment for deployment
  • Varnish cache available to all levels of service
  • Easy to manage team roles and users
  • Cloud API for additional deployment hooks and processes
Kyle Taylor profile photo
  • Total Control when it comes to development.
  • Most of the products that come up, do make an effort to provide necessary API's for Magento
  • The dashboard is an absolute dream to work with.
Tanzeem Ahmed profile photo

Cons

  • Account support is limited on the Cloud Professional plan and requires you to purchase support tickets for the smallest issues, whereas other providers usually provide basic support free of charge.
  • Acquia is very expensive, so unless you're an enterprise level partner, then it is likely out of your budget.
  • The online documentation could use a refresh in design and can be frustrating to search through for answers.
Kyle Taylor profile photo
  • A lot of generic problems could be bundled by Magento and implemented. Choose by Image in the custom option for instance
  • Bulk upload is a major issue. Magmi does a wonderful job. Something like Magmi integrated with Magento could be a powerful add-on.
  • Search could be improved a lot.
Tanzeem Ahmed profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford profile photo
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Seamless upgrades.Good support.Great integration with other applications such as PayPal, Ebay, XIP, SAP and so on.Has all the features we need.
No photo available

Usability

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

Acquia is a leader in managed Drupal hosting, knowledge and supporting infrastructure.
Jason Smith profile photo
Magento is much easier to use than osCommerce with many great extra features, and it does not require as much support as does ATG. For a B2C business model Magento should be number one choice to try.
No photo available

Return on Investment

  • Acquia works with non-profits which is a huge plus.
  • The Workflow and environment tools for our sites has been great at improving productivity and quality.
  • Having services like Apache Solr, Varnish, Memcache has been absolutely critical for our success.
  • The additional tools from third-parties that Acquia provides has also been amazing. Having easy to use tools like New Relic already available is great.
Tory Trone profile photo
  • For Clients who can dedicate the proper resources (which, in the grand scheme of things is really just one trained FTE depending on implementation), we've seen some pretty substantial impact. From incredibly high increases to sales (upwards of 100%) to multi-site and incredibly complex implementations making up investment dollars in months.
  • For Clients who CAN NOT or DO NOT dedicate the proper resources we've seen sites fall to shambles, become money pits, and end up more error-ridden than feature rich. Without the proper oversight and management, like unstained system, a Magento implementation can fall to pieces very quickly.
No photo available

Screenshots

Acquia
Magento Commerce Cloud (formerly Magento)

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details