Acquia Digital Experience Platform vs. OpenText TeamSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 7.7 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
OpenText TeamSite
Score 5.4 out of 10
N/A
OpenText TeamSite accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
Pricing
Acquia Digital Experience PlatformOpenText TeamSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformOpenText TeamSite
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformOpenText TeamSite
Top Pros
Top Cons
Features
Acquia Digital Experience PlatformOpenText TeamSite
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.3
49 Ratings
3% above category average
OpenText TeamSite
8.7
7 Ratings
8% above category average
Role-based user permissions8.349 Ratings8.77 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.7
41 Ratings
5% below category average
OpenText TeamSite
7.9
7 Ratings
3% above category average
API7.639 Ratings8.76 Ratings
Internationalization / multi-language7.732 Ratings7.26 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.7
43 Ratings
1% above category average
OpenText TeamSite
8.0
7 Ratings
5% above category average
WYSIWYG editor7.631 Ratings7.87 Ratings
Code quality / cleanliness7.534 Ratings7.86 Ratings
Admin section7.942 Ratings8.17 Ratings
Page templates7.830 Ratings7.56 Ratings
Library of website themes7.426 Ratings8.36 Ratings
Mobile optimization / responsive design7.828 Ratings8.37 Ratings
Publishing workflow8.134 Ratings8.17 Ratings
Form generator7.724 Ratings8.16 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.6
35 Ratings
7% above category average
OpenText TeamSite
7.9
7 Ratings
7% above category average
Content taxonomy8.028 Ratings7.97 Ratings
SEO support7.329 Ratings00 Ratings
Bulk management7.431 Ratings8.27 Ratings
Availability / breadth of extensions7.832 Ratings7.57 Ratings
Community / comment management7.826 Ratings00 Ratings
Best Alternatives
Acquia Digital Experience PlatformOpenText TeamSite
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Score 7.7 out of 10
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Score 9.8 out of 10
Medium-sized Companies
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Score 9.0 out of 10
Image Relay
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Score 9.5 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Acquia Digital Experience PlatformOpenText TeamSite
Likelihood to Recommend
8.1
(93 ratings)
7.4
(8 ratings)
Likelihood to Renew
7.6
(11 ratings)
3.6
(1 ratings)
Usability
7.9
(2 ratings)
7.3
(1 ratings)
Support Rating
8.7
(5 ratings)
6.4
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
7.6
(73 ratings)
-
(0 ratings)
User Testimonials
Acquia Digital Experience PlatformOpenText TeamSite
Likelihood to Recommend
Acquia
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
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OpenText
OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
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Pros
Acquia
  • It's fast, no lag time
  • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
  • Platform is very accessible to those who know how to manage the back end software.
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OpenText
  • The drag and drop forms feature makes publishing simple and quick.
  • Preview of customer data before sending publications helps us to deliver personalized experiences.
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Cons
Acquia
  • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
  • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
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OpenText
  • I have recommendation for improvements.
  • It is easy to work with all the features.
  • All necessary content management tools are included.
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Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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OpenText
No answers on this topic
Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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OpenText
Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
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Support Rating
Acquia
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
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OpenText
Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
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Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
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OpenText
No answers on this topic
Alternatives Considered
Acquia
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
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OpenText
It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
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Contract Terms and Pricing Model
Acquia
No answers on this topic
OpenText
The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
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Scalability
Acquia
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
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OpenText
No answers on this topic
Return on Investment
Acquia
  • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
  • Acquia SOLR search provided a much-improved search experience on our website.
  • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
  • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
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OpenText
  • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
  • Quick publication of content across the main digital channels.
  • We run our digital campaigns swiftly.
  • We've maintained our brand consistency for three years.
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ScreenShots