What users are saying about
40 Ratings
40 Ratings
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Score 7.9 out of 101
18 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

Acquia

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman profile photo

Oracle WebCenter Content

If a customer is setting up a system from scratch, can they afford to have a 3rd party integrator come on site to assist with designing, configuring and launching their installation? It might be very difficult to bring a WebCenter system up, without any expert assistance for the launch.If a potential customer needs to have a great deal of interconnectivity with other enterprise systems, how much custom development support can they muster to support their plans?
Lee Cornelison profile photo

Feature Rating Comparison

Security

Acquia
8.8
Oracle WebCenter Content
Role-based user permissions
Acquia
8.8
Oracle WebCenter Content

Platform & Infrastructure

Acquia
8.5
Oracle WebCenter Content
API
Acquia
9.0
Oracle WebCenter Content
Internationalization / multi-language
Acquia
8.1
Oracle WebCenter Content

Web Content Creation

Acquia
7.4
Oracle WebCenter Content
WYSIWYG editor
Acquia
8.0
Oracle WebCenter Content
Code quality / cleanliness
Acquia
8.9
Oracle WebCenter Content
Admin section
Acquia
7.8
Oracle WebCenter Content
Page templates
Acquia
8.0
Oracle WebCenter Content
Library of website themes
Acquia
6.0
Oracle WebCenter Content
Mobile optimization / responsive design
Acquia
7.0
Oracle WebCenter Content
Publishing workflow
Acquia
7.8
Oracle WebCenter Content
Form generator
Acquia
6.1
Oracle WebCenter Content

Web Content Management

Acquia
8.5
Oracle WebCenter Content
Content taxonomy
Acquia
8.0
Oracle WebCenter Content
SEO support
Acquia
9.1
Oracle WebCenter Content
Bulk management
Acquia
7.7
Oracle WebCenter Content
Availability / breadth of extensions
Acquia
9.1
Oracle WebCenter Content
Community / comment management
Acquia
8.6
Oracle WebCenter Content

Enterprise Content Management

Acquia
Oracle WebCenter Content
8.3
Content capture & imaging
Acquia
Oracle WebCenter Content
8.1
File sync, storage & archiving
Acquia
Oracle WebCenter Content
8.0
Document management
Acquia
Oracle WebCenter Content
8.0
Records management
Acquia
Oracle WebCenter Content
8.9
Content search & retrieval
Acquia
Oracle WebCenter Content
9.0
Enterprise content collaboration
Acquia
Oracle WebCenter Content
8.9
Content publishing & creation
Acquia
Oracle WebCenter Content
8.0
Security, risk management & information governance
Acquia
Oracle WebCenter Content
8.0

Pros

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford profile photo
  • Suppliers emailed scanned invoices to WebCenter as opposed to sending invoices via snail mail, which is paper intensive and slow. This alone reduced our Payables processing cycle time.
  • WebCenter Content can extract, categorize, index and organize data from invoice images. This reduces 80% of data entry effort. WebCenter Content has optical character recognition capability. It can match the invoice to the purchase order mentioned on the invoice image.
  • WebCenter content is tightly integrated with Oracle Payables. The scanned invoices can be accessed from payables on demand. Invoice approvers can view the scanned invoice before approving them.
No photo available

Cons

  • This is a difficult question for me to answer, as I have seen the platform mature over the past few years and they recently, 3-6 months ago revamped their admin UI web interface that addressed some of their previous shortcomings. I don't ever have any difficulty finding what I need, when I need it on the admin UI. My first suggestion would be to review their documentation in some areas, which are still linked to the previous iteration of the web interface.
  • The majority of the services offered by Acquia Cloud Hosting are built on top of Amazon Web Services. As a result, some SSL certificates do not work well, or at all if they originate from Network Soutions (which have never worked), or GeoTrust (Equifax), VeriSign, and DigiCert, which on occasion produce SSL certificates that fail to work on Acquia Cloud.
  • Recently I have found that team management has a couple of limitations when the client is the "Organization administrator," and the role of "Team administrator" is assigned to myself or a member of my team. There are some links and page options that should be available to those of us assigned the role of Team Lead or Senior Developer within the Team Management structure, but we have had to contact support to update our permissions to be granted the appropriate access. It may be a result of their recent upgrade to the site, and regardless, support was able to fix our issue the same day we submitted a request.
Sean Hanford profile photo
  • The user interface is very dated, and not really very configurable without custom module development. We are waiting to see what the promised improvements in the UI look like, when they are debuted in the upcoming 12C release of WebCenter
  • There are really no simple utilities or APIs for transferring content and metadata between WebCenter and any interconnected systems. Any data transfer project -- whether an ad hoc transfer, or an ongoing service -- typically requires some sort of custom Java development
  • The basic application is very mature, and pretty much bullet-proof. When odd problems or behaviors arise, the Oracle support engineers have a wide range of support experience with the product. Their knowledge levels can vary from expert to essentially no experience with the product. This can lead to lengthy, frustrating support cases, to solve even minor issues
Lee Cornelison profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
I'm very satisfied with the performance, reliability, easy-to-use interface for deployment of Acquia network. My team is more productive after having migrated to Acquia network.
Lincoln Souza profile photo
Oracle WebCenter Content7.9
Based on 2 answers
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
Lee Cornelison profile photo

Usability

No score
No answers yet
No answers on this topic
Oracle WebCenter Content6.0
Based on 1 answer
It meets all required functionality requirements -- but handles none of them in an exceptional manner
Lee Cornelison profile photo

Alternatives Considered

Acquia is a leader in managed Drupal hosting, knowledge and supporting infrastructure.
Jason Smith profile photo
We were looking for an automated invoice processing solution. As we are already on Oracle ERP, it made sense for us to go for Oracle Fusion payables with Oracle WebCenter Content. We have a good relationship with Oracle and Oracle promised us priority support during the time of implementation.
No photo available

Return on Investment

  • Increased speed
  • Better security
  • Faster time to market
No photo available
  • Our outfit had created a File Plan for enterprise records. Now, this Records Management installation has given us the tools to implemet the enterprise's information life-cycle rules, and carry out retention policies on the various record series and categories that had been worked out.
Lee Cornelison profile photo

Screenshots

Acquia
Oracle WebCenter Content

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle WebCenter Content

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details