What users are saying about
42 Ratings
18 Ratings
42 Ratings
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Score 7.3 out of 101
18 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

Acquia

It is particularly useful for quickly setting up environments that need significant customization and set up for continuous delivery. I would say Acquia is less appropriate for smaller scale sites that wouldn't necessarily need the separated environments.
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Pantheon

It is well suited for CMS websites of all shapes and sizes. A site that needs reliable performance and regular improvements should use Pantheon, as the workflow allows for better collaboration among different developers. The price point that Pantheon offers may be prohibitive to some clients that are used to cheaper hosting.
Andrew Ward profile photo

Feature Rating Comparison

Security

Acquia
7.6
Pantheon
Role-based user permissions
Acquia
7.6
Pantheon

Platform & Infrastructure

Acquia
8.5
Pantheon
API
Acquia
8.8
Pantheon
Internationalization / multi-language
Acquia
8.1
Pantheon

Web Content Creation

Acquia
7.5
Pantheon
WYSIWYG editor
Acquia
8.0
Pantheon
Code quality / cleanliness
Acquia
9.0
Pantheon
Admin section
Acquia
7.7
Pantheon
Page templates
Acquia
8.0
Pantheon
Library of website themes
Acquia
6.0
Pantheon
Mobile optimization / responsive design
Acquia
7.0
Pantheon
Publishing workflow
Acquia
8.0
Pantheon
Form generator
Acquia
6.0
Pantheon

Web Content Management

Acquia
8.6
Pantheon
Content taxonomy
Acquia
8.0
Pantheon
SEO support
Acquia
9.1
Pantheon
Bulk management
Acquia
7.9
Pantheon
Availability / breadth of extensions
Acquia
9.2
Pantheon
Community / comment management
Acquia
8.6
Pantheon

Pros

Acquia

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford profile photo

Pantheon

  • Their CLI product Terminus.
  • Ease of creating projects and multiple branch/dev environments within.
Thomas Humburg profile photo

Cons

Acquia

  • "Scheduled" maintenance windows are often non-negotiable, vague and too abrupt.
  • The support escalation is slower than would be expected from a provider focused on enterprise availability.
  • The platform is rigidly composed in a way that serves Acquia's need to serve a wide customer base, and is thus sometimes not ideal for your use case.
Jason Smith profile photo

Pantheon

  • Better generic support/documentation on CI platforms other than the Pantheon preferred platform.
  • More resources on instances. Module updates can fail on install/update due to the server running out of memory. Only options are to upgrade services, or build the core site external to Pantheon and then import back into the Pantheon environment. The latter part is a detriment to customers/users that are not more savvy than installing modules through the GUI.
Thomas Humburg profile photo

Likelihood to Renew

Acquia

Acquia 10.0
Based on 8 answers
Drupal is designed to grow with our changing needs and technology trends. Our hope is that as new features are needed, we'll be able to adapt as we grow
Chris Hood profile photo

Pantheon

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquia

Acquia is a leader in managed Drupal hosting, knowledge and supporting infrastructure.
Jason Smith profile photo

Pantheon

We use whatever platform best suits our clients in terms of use-case and pricing, but Pantheon's UI is preferable to our team, and the platform is generally inline with our typical approach of building distributions from an upstream codebase instead of creating and managing a multisite with multiple databases powering individual sites.
Andrew Ward profile photo

Return on Investment

Acquia

  • Increases security
  • Quickly revert changes in an emergency
Aj Blosser profile photo

Pantheon

  • We have been able to off-load hosting to a reliable partner so that we can focus on our speciality of web design and development.
  • The dashboard we use gives our teams a birds eye view of the properties we're managing and this has replaced cumbersome spreadsheets for us.
  • The branching system allows for feature development to occur concurrently with smaller improvements, which keeps support clients happy.
Andrew Ward profile photo

Pricing Details

Acquia

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Editions & Modules

Acquia
Additional Pricing Details

Pantheon

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Elite

Pantheon Editions & Modules

Pantheon
Edition
Basic
35.001
Performance - Small
125.001
Elite
Custom2
Performance - Medium
225.003
Performance - Large
750.003
Performance - Extra Large
450.003
1. per month
2. Contract Only
3. per month
Additional Pricing Details
With Pantheon you will get superior hosting and workflow tools to drive business success on the web. For more information on Pantheon's Pricing and Hosting Plans, please visit: https://pantheon.io/plans/pricing

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