What users are saying about

Acquia

39 Ratings
Score 7.7 out of 101

Rackspace Managed Hosting

53 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Acquia

In my experience, if you have a talented team of Drupal developers or even a single Drupal developer who has a firm grasp of Drupal, and you are an enterprise-level business or entity, there is no better solution out there. Although I failed to mention cost previously, which is certainly a consideration. If you are serious about your site and you have thousands or hundreds of thousands of site-visitors, the cost may not be an obstacle. For smaller organizations, or non-profits/NGOs, the cost may be prohibitive and you may want to explore a less expensive vendor, such as my second-choice, Pantheon, or even RackSpace (I live in San Antonio, and a good portion of the San Antonio Drupal User's Group is made up of some extremely talented Drupal developers; so I had to include them in here somewhere).
Sean Hanford profile photo

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein profile photo

Feature Rating Comparison

Security

Acquia
8.9
Rackspace Managed Hosting
Role-based user permissions
Acquia
8.9
Rackspace Managed Hosting

Platform & Infrastructure

Acquia
8.5
Rackspace Managed Hosting
API
Acquia
9.0
Rackspace Managed Hosting
Internationalization / multi-language
Acquia
8.1
Rackspace Managed Hosting

Web Content Creation

Acquia
7.4
Rackspace Managed Hosting
WYSIWYG editor
Acquia
8.0
Rackspace Managed Hosting
Code quality / cleanliness
Acquia
8.8
Rackspace Managed Hosting
Admin section
Acquia
7.8
Rackspace Managed Hosting
Page templates
Acquia
8.0
Rackspace Managed Hosting
Library of website themes
Acquia
6.0
Rackspace Managed Hosting
Mobile optimization / responsive design
Acquia
7.0
Rackspace Managed Hosting
Publishing workflow
Acquia
7.8
Rackspace Managed Hosting
Form generator
Acquia
6.1
Rackspace Managed Hosting

Web Content Management

Acquia
8.5
Rackspace Managed Hosting
Content taxonomy
Acquia
8.0
Rackspace Managed Hosting
SEO support
Acquia
9.0
Rackspace Managed Hosting
Bulk management
Acquia
7.7
Rackspace Managed Hosting
Availability / breadth of extensions
Acquia
9.1
Rackspace Managed Hosting
Community / comment management
Acquia
8.5
Rackspace Managed Hosting

Infrastructure-as-a-Service (IaaS)

Acquia
Rackspace Managed Hosting
7.5
Service-level Agreement (SLA) uptime
Acquia
Rackspace Managed Hosting
8.4
Dynamic scaling
Acquia
Rackspace Managed Hosting
6.8
Elastic load balancing
Acquia
Rackspace Managed Hosting
8.2
Pre-configured templates
Acquia
Rackspace Managed Hosting
8.6
Monitoring tools
Acquia
Rackspace Managed Hosting
6.0
Pre-defined machine images
Acquia
Rackspace Managed Hosting
8.0
Operating system support
Acquia
Rackspace Managed Hosting
6.8
Security controls
Acquia
Rackspace Managed Hosting
6.9

Pros

  • Drupal expertise
  • Products that have ease of use
  • Solid systems built on AWS
No photo available
  • Excellent, responsive, reliable, and HELPFUL support
  • Robust server offerings
  • Excellent uptime
  • Fair pricing
Jim Rubenstein profile photo

Cons

  • It was difficult getting Varnish caches to clear because we used a CDN.
  • Their highest tiers can be quite expensive.
  • They leverage a Drupal multi-site, but a distro-based solution such as the one offered by Pantheon is more enterprise ready.
No photo available
  • The only area for improvement would be to mirror the Exchange capability, e.G.: calendaring, contact sharing and task list.
Matt Karcher profile photo

Likelihood to Renew

Acquia10.0
Based on 8 answers
Acquia makes Drupal better and contributes significantly to the development of the project. The people are great and we are happy to be a partner
Ivo Radulovski profile photo
Rackspace Managed Hosting2.2
Based on 2 answers
After using SoftLayer, I would not go back to RackSpace.
Nicholas Toscano profile photo

Alternatives Considered

Acquia is more fully featured and mature.
No photo available
It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most often is simply a matter of determining a solution that fits a particular use-case. Most often, however, Rackspace offers entirely too much, top to bottom, in addressing the majority of needs and requirements that looking elsewhere only confirms why we chose them as a foundational element to our business in the first place. Price (albeit this does fluctuate and does become flat in the market), Innovation, Performance, Security, Scalability, Support. Using other providers, I always feel like we are outsourcing our business services and solutions; with Rackspace, I always fee like we are keeping them behind our own firewall
John Wooten profile photo

Return on Investment

  • better support
  • more sales
  • faster development
Ivo Radulovski profile photo
  • Lead conversion: we are able to meet client needs immediately both from those presented to us without warning, as well as those we actually seek out
  • Efficiency: regardless of our internal technical prowess, Rackspace allows us to solve technological problems for our clients, instead of fumbling around attempting to manage our own.
  • Repeat Business: our clients return to us for continuing technology solutions challenging all businesses every day; the confidence in returning client business finds its foundation in the positioning Rackspace affords us in what we can, and cannot, offer.
John Wooten profile photo

Screenshots

Acquia
Rackspace Managed Hosting

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Rackspace Managed Hosting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details