Acquire.io vs. BotStar

BotStar

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Acquire.io	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.	N/A
BotStar	Score 8.3 out of 10	N/A	BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.	$15 per month

Pricing

Acquire.io

BotStar

Editions & Modules

No answers on this topic

Pro Plan: $15
per month
Enterprise: Custom Pricing

Offerings

Pricing Offerings
Acquire.io	BotStar
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.

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More Pricing Information

Community Pulse
	Acquire.io	BotStar
Top Pros	Pro Screen sharing feature Pro Voice call Pro Multi channel	Pro Data automatically Pro Csv files Pro Ease of use
Top Cons	Minus Need to include Minus Omni channel Minus Workforce management	Minus Small bugs Minus Lots of tools Minus Free plan

Best Alternatives
	Acquire.io	BotStar
Small Businesses	Gist Score 9.6 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Acquire.io	BotStar
Likelihood to Recommend	9.0 (1 ratings)	9.0 (1 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Acquire.io	BotStar
Likelihood to Recommend	Acquire Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop. Erica Lopez Business Development Manager Read full review
Pros	Acquire Acquire is easy to implement and integrate with websites. Very responsive to new development requests and support. Acquire is esy to use for both the customer and service agent. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently. Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes. Third, BotStar created the feature which allows me to update CMS data automatically with CSV files. Erica Lopez Business Development Manager Read full review
Cons	Acquire The product is stand-alone chat and co-browse, not really omni-channel. Workforce management features, work distribution and control, could use some improvement. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar BotStar updates regularly, but sometime it come with small bugs. Should consider update Smart delay feature. BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools. Erica Lopez Business Development Manager Read full review
Support Rating	Acquire They are very responsive to inquiries, and quickly make product changes when asked. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar No answers on this topic
Alternatives Considered	Acquire We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice. Erica Lopez Business Development Manager Read full review
Return on Investment	Acquire Acquire gave us chat as a service channel. It gave us insight and details on long-standing, but hard to prove, website concerns. Incentivized BT Brad Tharp Vice President, Product Read full review	BotStar Speed up customer response on Facebook as well as Website, guaranteed under 10 minutes. Reduce repetitive employee workloads and prioritize more important things. Erica Lopez Business Development Manager Read full review
ScreenShots	Acquire.io Screenshots	BotStar Screenshots