Acquire.io vs. Click2Magic

Click2Magic

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Acquire.io	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.	N/A
Click2Magic	Score 8.9 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month

Pricing

Acquire.io

Click2Magic

Editions & Modules

No answers on this topic

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Offerings

Pricing Offerings
Acquire.io	Click2Magic
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

$39 Per Seat/Month, Billed Annually.

Additional Details

When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.

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More Pricing Information

Community Pulse
	Acquire.io	Click2Magic
Considered Both Products	Acquire.io No answer on this topic	Click2Magic Maanav Raj Digital Marketing Executive Chose Click2Magic We have tried other live chat support tools. However, all of them had not met our goals and requirements. We choose Click2magic for its reliability, scalability, customization options, and affordability. Helpful?
Top Pros	Pro Screen sharing feature Pro Voice call Pro Multi channel	Pro Real time communication Pro Website visitors Pro Lead generation
Top Cons	Minus Need to include Minus Omni channel Minus Workforce management	Minus Useful features

Best Alternatives
	Acquire.io	Click2Magic
Small Businesses	Gist Score 9.6 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Acquire.io	Click2Magic
Likelihood to Recommend	9.0 (1 ratings)	9.7 (5 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Acquire.io	Click2Magic
Likelihood to Recommend	Acquire Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review
Pros	Acquire Acquire is easy to implement and integrate with websites. Very responsive to new development requests and support. Acquire is esy to use for both the customer and service agent. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review
Cons	Acquire The product is stand-alone chat and co-browse, not really omni-channel. Workforce management features, work distribution and control, could use some improvement. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review
Support Rating	Acquire They are very responsive to inquiries, and quickly make product changes when asked. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd No answers on this topic
Alternatives Considered	Acquire We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review
Return on Investment	Acquire Acquire gave us chat as a service channel. It gave us insight and details on long-standing, but hard to prove, website concerns. Incentivized BT Brad Tharp Vice President, Product Read full review	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review
ScreenShots	Acquire.io Screenshots	Click2Magic Screenshots