Acquire.io vs. Freshworks Customer Service Suite
Acquire.io vs. Freshworks Customer Service Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Acquire.io | Enterprise companies (1,001+ employees) | Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding. | N/A | |
Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $29 per month per user |
Acquire.io | Freshworks Customer Service Suite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account. | — | ||||||||||||||
More Pricing Information |
Acquire.io | Freshworks Customer Service Suite | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Acquire.io | Freshworks Customer Service Suite | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Acquire.io | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 9.0 (1 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Acquire.io | Freshworks Customer Service Suite | |
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Likelihood to Recommend | Acquire | Freshworks Inc |
Pros | Acquire | Freshworks Inc |
Cons | Acquire | Freshworks Inc |
Likelihood to Renew | Acquire No answers on this topic | Freshworks Inc |
Usability | Acquire No answers on this topic | Freshworks Inc |
Support Rating | Acquire | Freshworks Inc |
Implementation Rating | Acquire No answers on this topic | Freshworks Inc |
Alternatives Considered | Acquire | Freshworks Inc |
Return on Investment | Acquire | Freshworks Inc |
ScreenShots | Acquire.io Screenshots | Freshworks Customer Service Suite Screenshots |