Acquire.io vs. Sparkcentral, by Hootsuite
Acquire.io vs. Sparkcentral, by Hootsuite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Acquire.io | Enterprise companies (1,001+ employees) | Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding. | N/A | |
Sparkcentral, by Hootsuite | N/A | Sparkcentral by Hootsuite is a social customer care solution that aims to let users keep a personal touch, as a cloud-based customer engagement platform that caters specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral's software generates profiles on every social customer to ensure that the right conversations are automatically prioritized and routed to the customer support team, who can then respond quickly and… | N/A |
Acquire.io | Sparkcentral, by Hootsuite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account. | Starter Package $ Unlimited amount of seats Best for starters in Messaging Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform Access to all platform features Basic chatbot and automation options No API integrations Up to 2000 closed conversations/month Self service onboarding 24/7 support Omnichannel Package $$ Unlimited amount of users Best for growing Messaging Teams Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform, WeChat, Telegram, Line, ABC, RCS Access to all platform features AI based chatbot and automation options Standard API integrations Up to 5000 closed conversations/month Guided onboarding 24/7 support Enterprise Package $$$ Unlimited amount of users Best for advanced organizations Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform, WeChat, Telegram, Line, ABC, RCS Access to all platform features Advanced AI based chatbot and automation options Advanced API integrations Custom amount of closed conversations/month Customer Success Manager 24/7 support We calculate our price on monthly conversations. There is no extra fee for extra agents. Price on demand. (Request a Demo only, No Pricing Page available yet) | ||||||||||||||
More Pricing Information |
Acquire.io | Sparkcentral, by Hootsuite | |
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Acquire.io | Sparkcentral, by Hootsuite | |
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Likelihood to Recommend | 9.0 (1 ratings) | 10.0 (16 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (4 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 9.0 (2 ratings) | 10.0 (5 ratings) |
Acquire.io | Sparkcentral, by Hootsuite | |
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Likelihood to Recommend | Acquire
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Pros | Acquire
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Cons | Acquire
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Likelihood to Renew | Acquire No answers on this topic | ![]() Hootsuite
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Usability | Acquire No answers on this topic | ![]() Hootsuite
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Support Rating | Acquire
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Alternatives Considered | Acquire
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Return on Investment | Acquire
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