What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 9 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Acquire.io

Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
Brad Tharp | TrustRadius Reviewer

Landbot.io

Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
Vitali Kosyrau | TrustRadius Reviewer

Pros

Acquire.io

  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
Brad Tharp | TrustRadius Reviewer

Landbot.io

  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
Vitali Kosyrau | TrustRadius Reviewer

Cons

Acquire.io

  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Brad Tharp | TrustRadius Reviewer

Landbot.io

  • Need to improve answer options with pictures
  • Ability to upload custom icons for answer buttons
  • The ability to pop up on the side like Typeform has.
Vitali Kosyrau | TrustRadius Reviewer

Support Rating

Acquire.io

Acquire.io 9.0
Based on 1 answer
They are very responsive to inquiries, and quickly make product changes when asked.
Brad Tharp | TrustRadius Reviewer

Landbot.io

Landbot.io 10.0
Based on 1 answer
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
Vitali Kosyrau | TrustRadius Reviewer

Alternatives Considered

Acquire.io

We looked at ZenDesk, Genesys, and other products.We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
Brad Tharp | TrustRadius Reviewer

Landbot.io

We still have services such as Activechat and Odus IO. But Landbot defeats them easily in terms of a chatbot for landings.
Vitali Kosyrau | TrustRadius Reviewer

Return on Investment

Acquire.io

  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
Brad Tharp | TrustRadius Reviewer

Landbot.io

  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
Vitali Kosyrau | TrustRadius Reviewer

Screenshots

Pricing Details

Acquire.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Landbot.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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