Acquire.io vs. WhosOn

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquire.io
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.N/A
WhosOn
Score 0.0 out of 10
N/A
WhosOn is a live chat tool from UK company Parker Software.
$33
Per User\Month
Pricing
Acquire.ioWhosOn
Editions & Modules
No answers on this topic
WhosOn Cloud
$33
Per User\Month
WhosOn Dedicated
$46
Per User\Month
WhosOn Dedicated
$46
Per User\Month
WhosOn Dedicated Enterprise
$46
Per User\Month
WhosOn Installable Enterprise
Request
Per User\Month
WhosOn Installable Developer
Request
Offerings
Pricing Offerings
Acquire.ioWhosOn
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWhen you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.
More Pricing Information
Community Pulse
Acquire.ioWhosOn
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Acquire.ioWhosOn
Small Businesses
Gist
Gist
Score 9.6 out of 10
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquire.ioWhosOn
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Acquire.ioWhosOn
Likelihood to Recommend
Acquire
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
Read full review
Parker Software
No answers on this topic
Pros
Acquire
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
Read full review
Parker Software
No answers on this topic
Cons
Acquire
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Read full review
Parker Software
No answers on this topic
Support Rating
Acquire
They are very responsive to inquiries, and quickly make product changes when asked.
Read full review
Parker Software
No answers on this topic
Alternatives Considered
Acquire
We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
Read full review
Parker Software
No answers on this topic
Return on Investment
Acquire
  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
Read full review
Parker Software
No answers on this topic
ScreenShots

Acquire.io Screenshots

Screenshot of Visitor log and Analytic reportScreenshot of Interactive Co-BrowsingScreenshot of Mobile Co-BrowsingScreenshot of ChatbotScreenshot of Analytics

WhosOn Screenshots

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