Acquirell vs. PandaDoc

It is most appropriate to utilize Acquirell for processing the purchase orders with vendors. If you don't want to onboard the vendors into the system you may easily generate the POs in PDF. Acquirell includes amazing capabilities for running RFI, RFQ, and RFP events. It is very easy to manage purchase requisitions in a single system. Also, the tool is a good fit to manage the complex approval workflow. It is less appropriate to utilize Acquirell for managing contracts because instead of simply editing the text of the contract you should play with the configurations of the contract in the system and fill out various fields

It is so easy to create templates and then send them as documents for signature. It's helpful that our whole team can see the documents so that we all know what still needs to be sent. We use the HubSpot integration which is helpful, but it could use some additional development

Incentivized

• Robust sourcing module with very flexible configurations is a great tool for running RFPs
• We can easily send POs to the suppliers via Acquirell
• The great Contract Management module lets us administrate the contracts easily
• We can easily handle the supplier database

• PandaDoc allows our team to create and send detailed sales proposals and quotes with the use of their templates.
• The use of collaborative editing is also beneficial because our team is able to have multiple users edit and comment on documents simultaneously.
• Document tracking is useful because we are able to receive real-time notifications and updates on the proposal process.

Incentivized

• Cannot edit the text of the contracts in the Contract Management module just like we were editing it in MS Word
• Accounts Payable is out of scope
• The Supplier Management module is "just okay". Acquirell team should develop features

• The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
• When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
• Loading screens are sometimes long

Incentivized

It really helps us to handle almost all our procurement activities (except the CLM process)

The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new

Incentivized

Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.

Incentivized

We haven't had any real issues regarding downtime as of yet.

Incentivized

The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.

Incentivized

Acquirell team has conducted the Zoom sessions with us to explain and clarify all the details. Their manager Olivia and their product manager Dimitri were really approachable If there arise any issues related to working in the system the Acquirell team is always trying to respond ASAP

Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.

Incentivized

Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.

Incentivized

I haven't evaluated any other procurement solutions. Before implementing Acquirell we were using emails, Word, and Excel in our procurement processes. Overall, it is much more convenient to conduct procurement activities in Acquirell rather than to collect the bids via email and keep a bunch of Word or Excel files.

PandaDoc and DocuSign are very similar in functionality and design, but I prefer to use PandaDoc's interface. It is so easy to use and I prefer PandaDoc's interface and UI. It feels a little cleaner and a little more professional to me when compared with DocuSign's interface and UI design

Incentivized

It's scalable

Incentivized

• Now the purchasing team saves a lot of time
• The number of errors has been reduced due to elimination of manual workflow
• Now we do not have to keep a lot of Word, Excel, or PDF files since most of the procurement data is stored in Acquirell. Therefore the data does not get lost

• It has helped increase our sales productivity by allowing us to get contracts back more quickly.
• Has helped with employee efficiency in contract writing.
• It has helped our company find contract writing mistakes before they get to our clients and cause confusion.
• The one negative would be the increase in costs associated with using this software, which seems to increase each year at renewal.

Incentivized