Likelihood to Recommend
Acquisio recommends using promotion intelligently to accomplish your goals because it is a critical component of achieving them. It is a wonderful platform for advertising and marketing your business in various ways to attract a large number of people. Excellent for scaling your staff and managing multiple SEM campaigns. That's why I recommend Acquisio definitely for your business.
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Smaato is very well suited for user acquisition and retargeting companies. Their overlap in terms of audiences and publishers with other exchanges is very limited, which makes it a great alternative when you need to scale a campaign and want to maintain your frequency cap. They work very well in branding campaigns as well as performance campaigns.
Read full review Pros Acquisio does so many things to deserve praise. But where they excel above all others is in customer service. Everyone, and I mean everyone, from Client Service representative to the developers to the CEO, demonstrates that they value the relationship with their customers above all else. And that feels awesome. Acquisio is focused on automation, scalability, and systematic performance improvement. Acquisio's campaign cloner allows us to set up a campaign once and not only duplicate it from AdWords to Bing but sync the two, as well. This is a huge time saver and obviously also helps us to maintain consistency across the two publishers. Read full review Fill - the ad requests we send to Smaato have seen a great requests-to-impression ration. Revenue - We've seen a lift in overall revenue thanks to the high CPM bids we get from Smaato. Payments are always on time and they have a responsive financial team that is helpful in answering any questions. Customer service - They are very fast to respond to any issues. The set up was streamlined thanks to their professional customer service. Read full review Cons Some of the screens in the platform take a little while to load and you may need to refresh. More details on mobile campaigns would be helpful but Acquisio is limited by what is available in the PPC provider's API. Hopefully they will add support for more fonts soon. Read full review Inventory can be a bit pricey in competitive markets like the US. Reporting dashboard is limited, needs work. They don't offer a lof of transparency about margins over media cost. Read full review Likelihood to Renew
I think the platform, with the latest release updates has a lot of great potential. The main decision, currently, is price and how that gets passed on to our clients. There has to be a conscious decision made on platform cost vs client spend and overall budget vs revenue.
Read full review Usability
The updates they have recently made have been time consuming to keep up with
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Smaato has a UI where you can control your line items on the traffic you want to receive. That is a key unique selling point that other SSPs don't offer. Most of the items that you will need like reporting can be done on a self serve manner and that is a big plus, specifically for changes that need to happen really fast and you don't need to deal with account managers that may take some time to answer emails.
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Within the interface there is an instant chat support feature that you can use to get help right away without having to pick up the phone or look for an email address. We have have an account manager who responds to emails quickly and is always helpful. Anytime issues require further tech support we are kept up to date on the progress of the issue and they are usually resolved the same day.
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Smaato's account management team is very professional. They are quite fast in terms of customer support, which is very helpful. One item that stands out is that they are willing to understand what you need for each campaign and what is the best way to move forward. They don't just jump quickly into trying to upsell more of Smaato's products (audiences, data) like other SSPs do.
Read full review Implementation Rating
They handled it well.
Read full review Alternatives Considered
We have started using
since we began using Acquisio and are extremely happy with
. We will continue to use Acquisio though because of the ability to directly manage paid search ads and the ability to create simple reports quickly. Also considering the cost of
, unless you specifically need reports with more sources of data, Acquisio is all you really need.
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With over 20 demand partners in our stack, Smaato is in the top 5
Read full review Return on Investment Acquisio let us create reports on the fly, saving us lots of time; time that was better spend optimizing client campaigns. Acqusio's Bid and Budget Management tool (BBM) helped a struggling client achieve desired traffic and conversion results with little to no work from our agency. Acquisio's quick customer service responsiveness let us get our questions answered quickly. Read full review Increased overall revenue Strong demand pool Easy reporting Read full review