Acronis Advanced Backup (formerly Cyber Backup Cloud) vs Acronis Cyber Backup | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 38 reviews and ratings

Score 8.3 out of 10

Based on 110 reviews and ratings

Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

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Sr. Computer Scientist / IT Engineer

Simulations Plus, Inc.Computer Software, 51-200 employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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The web interface is slow and can kick you off from time to time
I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors

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Verified User

Professional in Information Technology

Entertainment Company, 201-500 employees

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Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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Acronis Cyber Backup 9.1

Based on 2 answers

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

Acronis Cyber Backup 10.0

Based on 2 answers

I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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Acronis Cyber Backup 7.7

Based on 3 answers

We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Acronis Cyber Backup 9.1

Based on 1 answer

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.

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Verified User

Administrator in Information Technology

Retail Company, 51-200 employees

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Contract Terms and Pricing Model

No score

No answers yet

No answers on this topic

Acronis Cyber Backup 8.0

Based on 1 answer

I would love it if they offered better cloud space pricing or even "unlimited"

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President

Advantage Business SolutionsComputer Networking, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

Acronis Cyber Backup 8.5

Based on 26 answers

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

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Verified User

C-Level Executive in Customer Service

Computer Hardware Company, 1-10 employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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Every times you restore a file, you see the value and the ROI of backup.
Backup is a great protection against ransomware, you can always restore files that has been infected.
When you want to go back in previous version of files, it can be life saver.

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Verified User

Director in Information Technology

Information Technology and Services Company, 201-500 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Cyber Backup Editions & Modules

On-premise Edition

Acronis Cyber Backup	$59

none

SaaS Edition

Acronis Cyber Backup	$59

none

Additional Pricing Details

—

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