Acronis Advanced Backup (formerly Cyber Backup Cloud) vs afi.ai | TrustRadius

What users are saying about

Score 7.8 out of 10

Based on 52 reviews and ratings

Score 9.8 out of 10

Based on 12 reviews and ratings

Attribute Ratings

afi.ai is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.0

Acronis Advanced Backup (formerly Cyber Backup Cloud)

90%

9 Ratings

10.0

afi.ai

100%

9 Ratings

Likelihood to Renew

9.1

Acronis Advanced Backup (formerly Cyber Backup Cloud)

91%

1 Rating

10.0

afi.ai

100%

2 Ratings

Usability

Acronis Advanced Backup (formerly Cyber Backup Cloud)

N/A

0 Ratings

9.7

afi.ai

97%

3 Ratings

Support Rating

8.6

Acronis Advanced Backup (formerly Cyber Backup Cloud)

86%

6 Ratings

9.8

afi.ai

98%

4 Ratings

Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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Archiving of deleted Microsoft 365 users.
Backup of SharePoint lists and OneNote books.
Fast offline export of a mailbox and SharePoint items.

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Verified User

Engineer in Engineering

Computer Software Company, 501-1000 employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Reporting API could be improved
Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

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Verified User

Director in Information Technology

Oil & Energy Company, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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afi.ai 10.0

Based on 2 answers

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

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Verified User

Team Lead in Information Technology

Airlines/Aviation Company, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

afi.ai 9.7

Based on 3 answers

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

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Verified User

Director in Information Technology

Oil & Energy Company, 10,001+ employees

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Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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afi.ai 9.8

Based on 4 answers

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

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Verified User

Team Lead in Information Technology

Airlines/Aviation Company, 10,001+ employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

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Verified User

Director in Information Technology

Information Technology & Services Company, 10,001+ employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

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Verified User

Professional in Information Technology

Telecommunications Company, 11-50 employees

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