What users are saying about
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 54 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.8 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- afi.ai is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

9.0
Acronis Advanced Backup
90%
9 Ratings
10.0
afi.ai
100%
9 Ratings
Likelihood to Renew

9.1
Acronis Advanced Backup
91%
1 Rating
10.0
afi.ai
100%
2 Ratings
Usability

Acronis Advanced Backup
N/A
0 Ratings
9.7
afi.ai
97%
3 Ratings
Support Rating

8.6
Acronis Advanced Backup
86%
6 Ratings
9.8
afi.ai
98%
4 Ratings
Likelihood to Recommend
Acronis Advanced Backup
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
afi.ai
1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

Verified User
Director in Information Technology
Insurance Company, 5001-10,000 employeesPros
Acronis Advanced Backup
- Single pane of glass for managing customer tenants
- Quick and reliable backup recovery
- Both onsite and offsite backup destinations are supported
Lead Systems Engineer
N2M TechnologyInformation Technology & Services, 11-50 employees
afi.ai
- Archiving of deleted Microsoft 365 users.
- Backup of SharePoint lists and OneNote books.
- Fast offline export of a mailbox and SharePoint items.

Verified User
Engineer in Engineering
Computer Software Company, 501-1000 employeesCons
Acronis Advanced Backup
- No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
- License per machine can get costly if large number of computers or servers.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
afi.ai
- Reporting API could be improved
- Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

Verified User
Director in Information Technology
Oil & Energy Company, 10,001+ employeesPricing Details
Acronis Advanced Backup
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—afi.ai
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Acronis Advanced Backup
Acronis Advanced Backup 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
afi.ai
afi.ai 10.0
Based on 2 answers
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

Verified User
Team Lead in Information Technology
Airlines/Aviation Company, 10,001+ employeesUsability
Acronis Advanced Backup
No score
No answers yet
No answers on this topic
afi.ai
afi.ai 9.7
Based on 3 answers
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Verified User
Director in Information Technology
Oil & Energy Company, 10,001+ employeesSupport Rating
Acronis Advanced Backup
Acronis Advanced Backup 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Co-Owner
Gravit8Information Technology and Services, 11-50 employees
afi.ai
afi.ai 9.8
Based on 4 answers
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

Verified User
Team Lead in Information Technology
Airlines/Aviation Company, 10,001+ employeesAlternatives Considered
Acronis Advanced Backup
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Service Manager
Professional Computer AssociatesInformation Technology and Services, 11-50 employees
afi.ai
We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

Verified User
Director in Information Technology
Information Technology & Services Company, 10,001+ employeesReturn on Investment
Acronis Advanced Backup
- It's been a great investment especially knowing our data is protected.
- We no longer worry about upgrade storage hardware or devices.
Director of Information Technology
International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees
afi.ai
- We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

Verified User
Professional in Information Technology
Telecommunications Company, 11-50 employees