12 Ratings
54 Ratings
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Score 7.6 out of 100
12 Ratings
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Score 9.8 out of 100

Attribute Ratings

  • afi.ai is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.0

Acronis Advanced Backup

90%
9 Ratings
10.0

afi.ai

100%
9 Ratings

Likelihood to Renew

9.1

Acronis Advanced Backup

91%
1 Rating
10.0

afi.ai

100%
2 Ratings

Usability

Acronis Advanced Backup

N/A
0 Ratings
9.7

afi.ai

97%
3 Ratings

Support Rating

8.6

Acronis Advanced Backup

86%
6 Ratings
9.8

afi.ai

98%
4 Ratings

Likelihood to Recommend

Acronis Advanced Backup

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

afi.ai

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
Anonymous | TrustRadius Reviewer

Pros

Acronis Advanced Backup

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

afi.ai

  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
Anonymous | TrustRadius Reviewer

Cons

Acronis Advanced Backup

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

afi.ai

  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
Anonymous | TrustRadius Reviewer

Pricing Details

Acronis Advanced Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

afi.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Acronis Advanced Backup

Acronis Advanced Backup 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

afi.ai

afi.ai 10.0
Based on 2 answers
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.
Anonymous | TrustRadius Reviewer

Usability

Acronis Advanced Backup

No score
No answers yet
No answers on this topic

afi.ai

afi.ai 9.7
Based on 3 answers
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Advanced Backup

Acronis Advanced Backup 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

afi.ai

afi.ai 9.8
Based on 4 answers
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acronis Advanced Backup

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

afi.ai

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Advanced Backup

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

afi.ai

  • We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.
Anonymous | TrustRadius Reviewer

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