Acronis Advanced Backup vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.6 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Acronis Advanced BackupCarbonite Server
Editions & Modules
No answers on this topic
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Acronis Advanced BackupCarbonite Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Acronis Advanced BackupCarbonite Server
Considered Both Products
Acronis Advanced Backup

No answer on this topic

Carbonite Server
Chose Carbonite Server
We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in …
Top Pros
Top Cons
Features
Acronis Advanced BackupCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
8.0
4 Ratings
4% below category average
Carbonite Server
8.6
21 Ratings
2% above category average
Universal recovery8.74 Ratings8.37 Ratings
Instant recovery7.24 Ratings8.28 Ratings
Recovery verification7.23 Ratings7.97 Ratings
Business application protection8.92 Ratings10.014 Ratings
Multiple backup destinations8.44 Ratings10.015 Ratings
Incremental backup identification8.74 Ratings10.019 Ratings
Backup to the cloud9.33 Ratings10.020 Ratings
Deduplication and file compression6.83 Ratings7.612 Ratings
Snapshots7.42 Ratings10.010 Ratings
Flexible deployment7.43 Ratings7.99 Ratings
Management dashboard7.32 Ratings7.59 Ratings
Platform support8.24 Ratings7.510 Ratings
Retention options7.64 Ratings7.711 Ratings
Encryption8.94 Ratings8.511 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
7.6
4 Ratings
8% below category average
Carbonite Server
-
Ratings
Continuous data protection8.14 Ratings00 Ratings
Replication8.43 Ratings00 Ratings
Operational reporting and analytics5.53 Ratings00 Ratings
Malware protection6.94 Ratings00 Ratings
Multi-location capabilities7.93 Ratings00 Ratings
Ransomware Recovery8.52 Ratings00 Ratings
Best Alternatives
Acronis Advanced BackupCarbonite Server
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupCarbonite Server
Likelihood to Recommend
8.3
(13 ratings)
9.0
(35 ratings)
Likelihood to Renew
9.1
(1 ratings)
4.8
(6 ratings)
Usability
9.0
(1 ratings)
5.5
(1 ratings)
Support Rating
8.6
(3 ratings)
5.5
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
Acronis Advanced BackupCarbonite Server
Likelihood to Recommend
Acronis
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
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Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Pros
Acronis
  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
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Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
Cons
Acronis
  • They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
  • They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
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Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Usability
Acronis
the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
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Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
Acronis
No answers on this topic
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Return on Investment
Acronis
  • You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
  • We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%
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Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ScreenShots