Acronis Advanced Backup (formerly Cyber Backup Cloud) vs Carbonite Server | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 38 reviews and ratings

Score 8.7 out of 10

Based on 67 reviews and ratings

Feature Rating Comparison

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.

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Owner

Open Source TailorsInformation Technology and Services, 1-10 employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
The Exchange DAG backup should support instead of configuring each exchange server.
Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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Carbonite Server 4.8

Based on 6 answers

We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

Carbonite Server 5.5

Based on 1 answer

Product needs a lot of improvements in some features like Cloud and Reporting.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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Carbonite Server 5.5

Based on 2 answers

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Carbonite Server 6.4

Based on 2 answers

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.

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Realtor

RE/MAX Advantage RedlandsReal Estate, 51-200 employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

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Senior IT Analyst

City of LancasterGovernment Administration, 201-500 employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Carbonite Server Editions & Modules

Edition

Power	800.04¹
Ultimate	1,300.08¹

per year

Additional Pricing Details

Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Rating Summary

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Carbonite Server

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