Acronis Advanced Backup (formerly Cyber Backup Cloud)
52 Ratings
Citrix ShareFile
163 Ratings

Acronis Advanced Backup (formerly Cyber Backup Cloud)

52 Ratings
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Score 7.8 out of 100

Based on 52 reviews and ratings

Citrix ShareFile

163 Ratings
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Score 8.3 out of 100

Based on 163 reviews and ratings

Feature Set Ratings

    File Sharing & Management

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    8.3

    Citrix ShareFile

    83%
    Citrix ShareFile ranks higher in 7/7 features
    Citrix ShareFile ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.5
    95%
    41 Ratings

    Video files

    N/A
    0 Ratings
    6.3
    63%
    35 Ratings

    Audio files

    N/A
    0 Ratings
    5.7
    57%
    34 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.2
    92%
    50 Ratings

    Access control

    N/A
    0 Ratings
    9.1
    91%
    52 Ratings

    File search

    N/A
    0 Ratings
    9.5
    95%
    51 Ratings

    Device sync

    N/A
    0 Ratings
    8.6
    86%
    46 Ratings

    Cloud Storage Security & Administration

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    9.3

    Citrix ShareFile

    93%
    Citrix ShareFile ranks higher in 3/3 features
    Citrix ShareFile ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.9
    89%
    49 Ratings

    File organization

    N/A
    0 Ratings
    9.6
    96%
    52 Ratings

    Device management

    N/A
    0 Ratings
    9.5
    95%
    41 Ratings

    Cloud Storage Platform

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    9.4

    Citrix ShareFile

    94%
    Citrix ShareFile ranks higher in 3/3 features
    Citrix ShareFile ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    9.4
    94%
    51 Ratings

    Reliability

    N/A
    0 Ratings
    9.5
    95%
    52 Ratings

    Storage Reports

    N/A
    0 Ratings
    9.4
    94%
    43 Ratings

    Attribute Ratings

    • Citrix ShareFile is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.0

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    90%
    9 Ratings
    9.6

    Citrix ShareFile

    96%
    57 Ratings

    Likelihood to Renew

    9.1

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    91%
    1 Rating
    10.0

    Citrix ShareFile

    100%
    4 Ratings

    Usability

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    N/A
    0 Ratings
    8.3

    Citrix ShareFile

    83%
    15 Ratings

    Performance

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    N/A
    0 Ratings
    9.0

    Citrix ShareFile

    90%
    26 Ratings

    Support Rating

    8.6

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    86%
    6 Ratings
    8.7

    Citrix ShareFile

    87%
    16 Ratings

    Likelihood to Recommend

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 9 answers on this topic

    Citrix ShareFile

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.

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    Mike Narumiya | TrustRadius Reviewer
    Mike Narumiya
    View all 57 answers on this topic

    Pros

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • Single pane of glass for managing customer tenants
    • Quick and reliable backup recovery
    • Both onsite and offsite backup destinations are supported

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    Josh Spern | TrustRadius Reviewer
    Josh Spern
    View all 9 answers on this topic

    Citrix ShareFile

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 57 answers on this topic

    Cons

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
    • License per machine can get costly if large number of computers or servers.

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    Derek Schroeder | TrustRadius Reviewer
    Derek Schroeder
    View all 9 answers on this topic

    Citrix ShareFile

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 57 answers on this topic

    Pricing Details

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

    —
    Additional Pricing Details
    —

    Citrix ShareFile

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $50 per month

    Citrix ShareFile Editions & Modules

    Edition
    Standard$55 ($50)1
    Advanced$85 ($77)1
    Premium$135 ($122)1
    Virtual Data Room$375 ($338)1
    1. per month (billed annually)
    Additional Pricing Details
    —

    Likelihood to Renew

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
    Based on 1 answer
    The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 1 answers on this topic

    Citrix ShareFile

    Citrix ShareFile 10.0
    Based on 4 answers
    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Usability

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    No score
    No answers yet
    No answers on this topic

    Citrix ShareFile

    Citrix ShareFile 8.3
    Based on 15 answers
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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    christian Maxwell | TrustRadius Reviewer
    christian Maxwell
    View all 15 answers on this topic

    Performance

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    No score
    No answers yet
    No answers on this topic

    Citrix ShareFile

    Citrix ShareFile 9.0
    Based on 26 answers
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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    Andrew Simpson | TrustRadius Reviewer
    Andrew Simpson
    View all 26 answers on this topic

    Support Rating

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
    Based on 6 answers
    We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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    Gary Fouche | TrustRadius Reviewer
    Gary Fouche
    View all 6 answers on this topic

    Citrix ShareFile

    Citrix ShareFile 8.7
    Based on 16 answers
    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Alternatives Considered

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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    Rob Rotundo | TrustRadius Reviewer
    Rob Rotundo
    View all 9 answers on this topic

    Citrix ShareFile

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.

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    Steffany Winkelmann | TrustRadius Reviewer
    Steffany Winkelmann
    View all 57 answers on this topic

    Return on Investment

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • It's been a great investment especially knowing our data is protected.
    • We no longer worry about upgrade storage hardware or devices.

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    Michael O'Riley | TrustRadius Reviewer
    Michael O'Riley
    View all 9 answers on this topic

    Citrix ShareFile

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.

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    Joe Spradlin | TrustRadius Reviewer
    Joe Spradlin
    View all 57 answers on this topic

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