What users are saying about
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 52 reviews and ratings
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 163 reviews and ratings
Feature Set Ratings
File Sharing & Management

Acronis Advanced Backup (formerly Cyber Backup Cloud)
Feature Set Not Supported
N/A

8.3
Citrix ShareFile
83%
Citrix ShareFile ranks higher in 7/7 features
Citrix ShareFile ranks higher in 7/7 features
Versioning

N/A
0 Ratings

9.5
95%
41 Ratings
Video files

N/A
0 Ratings

6.3
63%
35 Ratings
Audio files

N/A
0 Ratings

5.7
57%
34 Ratings
Document collaboration

N/A
0 Ratings

9.2
92%
50 Ratings
Access control

N/A
0 Ratings

9.1
91%
52 Ratings
File search

N/A
0 Ratings

9.5
95%
51 Ratings
Device sync

N/A
0 Ratings

8.6
86%
46 Ratings
Cloud Storage Security & Administration

Acronis Advanced Backup (formerly Cyber Backup Cloud)
Feature Set Not Supported
N/A

9.3
Citrix ShareFile
93%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
User and role management

N/A
0 Ratings

8.9
89%
49 Ratings
File organization

N/A
0 Ratings

9.6
96%
52 Ratings
Device management

N/A
0 Ratings

9.5
95%
41 Ratings
Cloud Storage Platform

Acronis Advanced Backup (formerly Cyber Backup Cloud)
Feature Set Not Supported
N/A

9.4
Citrix ShareFile
94%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
Performance

N/A
0 Ratings

9.4
94%
51 Ratings
Reliability

N/A
0 Ratings

9.5
95%
52 Ratings
Storage Reports

N/A
0 Ratings

9.4
94%
43 Ratings
Attribute Ratings
- Citrix ShareFile is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

9.0
Acronis Advanced Backup (formerly Cyber Backup Cloud)
90%
9 Ratings

9.6
Citrix ShareFile
96%
57 Ratings
Likelihood to Renew

9.1
Acronis Advanced Backup (formerly Cyber Backup Cloud)
91%
1 Rating

10.0
Citrix ShareFile
100%
4 Ratings
Usability

Acronis Advanced Backup (formerly Cyber Backup Cloud)
N/A
0 Ratings

8.3
Citrix ShareFile
83%
15 Ratings
Performance

Acronis Advanced Backup (formerly Cyber Backup Cloud)
N/A
0 Ratings

9.0
Citrix ShareFile
90%
26 Ratings
Support Rating

8.6
Acronis Advanced Backup (formerly Cyber Backup Cloud)
86%
6 Ratings

8.7
Citrix ShareFile
87%
16 Ratings
Likelihood to Recommend
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
Citrix ShareFile
If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
Pros
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- Single pane of glass for managing customer tenants
- Quick and reliable backup recovery
- Both onsite and offsite backup destinations are supported
Lead Systems Engineer
N2M TechnologyInformation Technology & Services, 11-50 employees
Citrix ShareFile
- Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
- Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

Verified User
Consultant in Other
Mental Health Care Company, 1-10 employeesCons
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
- License per machine can get costly if large number of computers or servers.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
Citrix ShareFile
- Users grow quickly (each client gets a separate account). Automated pruning would be nice.
- I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
- It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Verified User
Professional in Information Technology
Accounting Company, 51-200 employeesPricing Details
Acronis Advanced Backup (formerly Cyber Backup Cloud)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules
—
Additional Pricing Details
—Citrix ShareFile
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 per month
Citrix ShareFile Editions & Modules
Edition
Standard | $55 ($50)1 |
---|---|
Advanced | $85 ($77)1 |
Premium | $135 ($122)1 |
Virtual Data Room | $375 ($338)1 |
- per month (billed annually)
Additional Pricing Details
—Likelihood to Renew
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
Citrix ShareFile
Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

Verified User
Administrative Assistant in Other
Real Estate Company, 51-200 employeesUsability
Acronis Advanced Backup (formerly Cyber Backup Cloud)
No score
No answers yet
No answers on this topic
Citrix ShareFile
Citrix ShareFile 8.3
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Project Engineer
Okland ConstructionConstruction, 501-1000 employees
Performance
Acronis Advanced Backup (formerly Cyber Backup Cloud)
No score
No answers yet
No answers on this topic
Citrix ShareFile
Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Attorney/President
Andrew C. Simpson, PCLegal Services, 1-10 employees
Support Rating
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Co-Owner
Gravit8Information Technology and Services, 11-50 employees
Citrix ShareFile
Citrix ShareFile 8.7
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Verified User
Administrator in Information Technology
Civil Engineering Company, 11-50 employeesAlternatives Considered
Acronis Advanced Backup (formerly Cyber Backup Cloud)
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Service Manager
Professional Computer AssociatesInformation Technology and Services, 11-50 employees
Citrix ShareFile
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Email Marketing Analyst
PositecMarketing and Advertising, 51-200 employees
Return on Investment
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- It's been a great investment especially knowing our data is protected.
- We no longer worry about upgrade storage hardware or devices.
Director of Information Technology
International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees
Citrix ShareFile
- POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
- POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
- POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees