Acronis Advanced Backup (formerly Cyber Backup Cloud) vs Egnyte | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 38 reviews and ratings

Score 8.4 out of 10

Based on 80 reviews and ratings

Likelihood to Recommend

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win.If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces.When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability

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IT Support Engineer

The PENTA Building GroupConstruction, 201-500 employees

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Feature Rating Comparison

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

User and role management

File organization

Device management

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Performance

Reliability

Storage Reports

Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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It is very much proficient in sharing files within and outside of the organization.
The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
Users can download heavy files easily from the system without any lag or system bogging down.

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Business Consultant

DeloitteManagement Consulting, 10,001+ employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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We often have issues with WebEdit, changes not saving/overwriting
No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents

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Verified User

Account Manager in Other

Marketing and Advertising Company, 11-50 employees

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Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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Egnyte 10.0

Based on 6 answers

We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.

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I.T. Service Specialist

IEGInformation Technology and Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Egnyte 9.6

Based on 4 answers

We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.

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Christopher Fritz

Senior IT Supporter

VerticMarketing and Advertising, 51-200 employees

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Performance

No score

No answers yet

No answers on this topic

Egnyte 8.8

Based on 6 answers

Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.

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Verified User

Account Manager in Other

Marketing and Advertising Company, 11-50 employees

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Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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Egnyte 7.8

Based on 8 answers

I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.

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Verified User

Manager in Social Media

Marketing and Advertising Company, 51-200 employees

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Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.

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Client Success Manager

Philantech3Information Technology and Services, 1-10 employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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Allows us to easily communicate important data securely with other offices (not just sending via email)
It allows everyone in our office to be working on the same information at the same time
It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.

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Pricing Analyst

Abacus Life Settlements, LLC.Insurance, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Egnyte Editions & Modules

Edition

Team (1-10 employees)	$10¹
Business (10-100 employees)	$20¹
Enterprise (50+ employees)	Contact sales team

per employee/per month
none

Additional Pricing Details

—

Rating Summary

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Egnyte

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