Acronis Advanced Backup (formerly Cyber Backup Cloud)
52 Ratings
Egnyte
86 Ratings

Acronis Advanced Backup (formerly Cyber Backup Cloud)

52 Ratings
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Score 7.8 out of 100

Based on 52 reviews and ratings

Egnyte

86 Ratings
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Score 8.3 out of 100

Based on 86 reviews and ratings

Feature Set Ratings

    File Sharing & Management

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    8.9

    Egnyte

    89%
    Egnyte ranks higher in 7/7 features
    Egnyte ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.3
    93%
    33 Ratings

    Video files

    N/A
    0 Ratings
    8.8
    88%
    29 Ratings

    Audio files

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.4
    94%
    33 Ratings

    Access control

    N/A
    0 Ratings
    8.6
    86%
    35 Ratings

    File search

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Device sync

    N/A
    0 Ratings
    8.9
    89%
    32 Ratings

    Cloud Storage Security & Administration

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    9.3

    Egnyte

    93%
    Egnyte ranks higher in 3/3 features
    Egnyte ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    9.5
    95%
    33 Ratings

    File organization

    N/A
    0 Ratings
    9.0
    90%
    35 Ratings

    Device management

    N/A
    0 Ratings
    9.4
    94%
    30 Ratings

    Cloud Storage Platform

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Feature Set Not Supported
    N/A
    9.3

    Egnyte

    93%
    Egnyte ranks higher in 3/3 features
    Egnyte ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    9.1
    91%
    34 Ratings

    Reliability

    N/A
    0 Ratings
    9.3
    93%
    34 Ratings

    Storage Reports

    N/A
    0 Ratings
    9.4
    94%
    30 Ratings

    Attribute Ratings

    • Acronis Advanced Backup (formerly Cyber Backup Cloud) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Egnyte is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.0

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    90%
    9 Ratings
    8.5

    Egnyte

    85%
    39 Ratings

    Likelihood to Renew

    9.1

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    91%
    1 Rating
    10.0

    Egnyte

    100%
    6 Ratings

    Usability

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    N/A
    0 Ratings
    9.6

    Egnyte

    96%
    4 Ratings

    Performance

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    N/A
    0 Ratings
    8.8

    Egnyte

    88%
    6 Ratings

    Support Rating

    8.6

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    86%
    6 Ratings
    7.8

    Egnyte

    78%
    8 Ratings

    Likelihood to Recommend

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 9 answers on this topic

    Egnyte

    If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win.If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces.When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability

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    Mykii Liu | TrustRadius Reviewer
    Mykii Liu
    View all 39 answers on this topic

    Pros

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • Single pane of glass for managing customer tenants
    • Quick and reliable backup recovery
    • Both onsite and offsite backup destinations are supported

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    Josh Spern | TrustRadius Reviewer
    Josh Spern
    View all 9 answers on this topic

    Egnyte

    • It is very much proficient in sharing files within and outside of the organization.
    • The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
    • Users can download heavy files easily from the system without any lag or system bogging down.

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    Brandon Smith | TrustRadius Reviewer
    Brandon Smith
    View all 39 answers on this topic

    Cons

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
    • License per machine can get costly if large number of computers or servers.

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    Derek Schroeder | TrustRadius Reviewer
    Derek Schroeder
    View all 9 answers on this topic

    Egnyte

    • We often have issues with WebEdit, changes not saving/overwriting
    • No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
    • When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 39 answers on this topic

    Pricing Details

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

    —
    Additional Pricing Details
    —

    Egnyte

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    Egnyte Editions & Modules

    Edition
    Team (1-10 employees)$101
    Business (10-100 employees)$201
    Enterprise (50+ employees)Contact sales team
    1. per employee/per month
    2. none
    Additional Pricing Details
    —

    Likelihood to Renew

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
    Based on 1 answer
    The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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    Dan Gospe | TrustRadius Reviewer
    Dan Gospe
    View all 1 answers on this topic

    Egnyte

    Egnyte 10.0
    Based on 6 answers
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.

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    Evan Wilson | TrustRadius Reviewer
    Evan Wilson
    View all 6 answers on this topic

    Usability

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    No score
    No answers yet
    No answers on this topic

    Egnyte

    Egnyte 9.6
    Based on 4 answers
    We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.

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    Christopher Fritz | TrustRadius Reviewer
    Christopher Fritz
    View all 4 answers on this topic

    Performance

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    No score
    No answers yet
    No answers on this topic

    Egnyte

    Egnyte 8.8
    Based on 6 answers
    Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Support Rating

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
    Based on 6 answers
    We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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    Gary Fouche | TrustRadius Reviewer
    Gary Fouche
    View all 6 answers on this topic

    Egnyte

    Egnyte 7.8
    Based on 8 answers
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 8 answers on this topic

    Alternatives Considered

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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    Rob Rotundo | TrustRadius Reviewer
    Rob Rotundo
    View all 9 answers on this topic

    Egnyte

    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.

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    Ian Hansen | TrustRadius Reviewer
    Ian Hansen
    View all 39 answers on this topic

    Return on Investment

    Acronis Advanced Backup (formerly Cyber Backup Cloud)

    • It's been a great investment especially knowing our data is protected.
    • We no longer worry about upgrade storage hardware or devices.

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    Michael O'Riley | TrustRadius Reviewer
    Michael O'Riley
    View all 9 answers on this topic

    Egnyte

    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.

    Read full review

    Shawn Petrunak | TrustRadius Reviewer
    Shawn Petrunak
    View all 39 answers on this topic

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