Likelihood to Recommend The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
Read full review Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
Read full review Pros Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes. Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection. Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use. Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc. Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery. Auditing - Workspace manager can easily audit user activities. Helps security at the org level. Read full review Cons They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite. They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now. Read full review More export options are available to the user, specifically allowing exported data to be imported into a new account easily The interface is very basic and easy to use, but the dashboard could show more information to make it more usable Read full review Likelihood to Renew The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Usability the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
Read full review Support Rating We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read full review Alternatives Considered We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Read full review The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
Read full review Return on Investment You have to watch for storage creep. The cost for storage can get away from you if you are not careful. We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23% Read full review Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience. Organized storage. Easy interface once you get used it it- give it about a month. Read full review ScreenShots