Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.
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Keepit
Score 8.6 out of 10
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The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Keepit can act as a reliable disaster recovery for online data that has been permanently lost from your system. Some of the things are not just files and folders but permissions of people who have access to those folders, even those that can be restored.
Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Keepit just works. No hassle, no need to check it all the time, no need to check up on storage. If they don't raise the price (too much), I don't see any reason to switch.
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Also, we have evaluated Veeam backup for Microsoft 365 but it's a hybrid solution which means we have to build up a server and prepare cloud storage. Finally, we prefer to use SaaS to be in line with the Cloud-first strategy.
